elRitmo.7869
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Posts posted by elRitmo.7869
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@koalala.4389Any news on your ticket yet? or still no answer? :(
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This situation is very odd tbh. A few people already have their accounts back & others wait almost 3days at this point.I sent in a ticket on my account aswell regarding my daughters issue. Support checked it TWICE the past 2 days & nothing happens.She still doesnt have a mail from the support & still got her account locked for no reason at all.
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@koalala.4389 said:@NekoRin.9240I have no alt account and no funnel at all :/ maybe guildies sending few gold here and there (never anything big) and winning one legendary giveaway. But that was like, at least two three years ago. Just got back to playing last week, and bam. Can't log in :/
My daughter got back to the game like 2 months ago. Now she's actually thinking bout quitting again cause the support takes it's sweet time answering to this.
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@NekoRin.9240 said:Sent them screenshots of statements from reddit and this thread. I suspect we all got flagged for siphoning resources from our alt accounts to our main accounts. That's the only commonality I can see from the descriptions of everyone affected.
Funfact tho is that my daughter dont even has alt accounts. But i sent her some stuff n her boyfriend did aswell.
She had her account suspended once like 3 days after she bought the expansion.The support meant to her that she got hacked. Which is... lets be honest... ridiculous.
Now we have the case that she bought the upgrade for it. and BAM account gone again.
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Damn here it's already 47hours witout a response. Very dissappointing.
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Honestly I was hoping that a GM would give us a statement about this here on this post since many many people are having the same issue.Cause it's clearly an issue from their side.
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Does anyone here have news on their ticket yet?My daughter is having the same issue & didnt hear from the support for over 29hours now.
Unable to log in, error code 3023:1012:6:350
in Account & Technical Support
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@koalala.4389I dont think so. they checked the ticket I wrote 8 hours ago.