elRitmo.7869

@koalala.4389I dont think so. they checked the ticket I wrote 8 hours ago.

@koalala.4389Any news on your ticket yet? or still no answer? :(

This situation is very odd tbh. A few people already have their accounts back & others wait almost 3days at this point.I sent in a ticket on my account aswell regarding my daughters issue. Support checked it TWICE the past 2 days & nothing happens.She still doesnt have a mail from the support & still got her account locked for no reason at all.

My daughter got back to the game like 2 months ago. Now she's actually thinking bout quitting again cause the support takes it's sweet time answering to this.

Funfact tho is that my daughter dont even has alt accounts. But i sent her some stuff n her boyfriend did aswell. She had her account suspended once like 3 days after she bought the expansion.The support meant to her that she got hacked. Which is... lets be honest... ridiculous. Now we have the case that she bought the upgrade for it. and BAM account gone again.

Damn here it's already 47hours witout a response. Very dissappointing.

Honestly I was hoping that a GM would give us a statement about this here on this post since many many people are having the same issue.Cause it's clearly an issue from their side.

Does anyone here have news on their ticket yet?My daughter is having the same issue & didnt hear from the support for over 29hours now.