Ok, so I've playing for a little while, but just with a free account. But then I buy both expansion packs, confirm everything, and it says I own them. So then I reopen the launcher and press play. The game loads, but never pulls up. My mouse icon even changes to that of the game. I can't alt-f4 or even open task manager to close. The only thing I can do is restart my computer. I've done this multiple times, to no avail. :/