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AlphaWolf.2709

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Posts posted by AlphaWolf.2709

  1. Hello fellow Tyrians, Old and New Alike!

    PINE is a PvX gaming community comprised exclusively of adult gamers. We come from all parts of the world, all walks of life, and across many different games. Our philosophy on gaming is that we are a community stronger together than apart. We strive for lifelong friendships that are lasting and traverse time, location, and any particular game. We are LGBTQA+ led and friendly to all walks of life!

    What WE do: raids, strikes, WvW (Anvil Rock), completionism, achievement hunting, daily hosted events, weekly hosted events, giveaways, special community events and more.

    If you play GW2 and you're active, PINE WANTS YOU! Check out our website and feel free to jump into Discord and ask for a Guild invite if you think we're a good fit! Discord is required for most everything we do. While you do not have to talk, Discord is our only way of communicating and socializing.

    We hope to see you there!

  2. Hello fellow Tyrians, Old and New Alike!

    PINE is a PvX gaming community comprised exclusively of adult gamers. We come from all parts of the world, all walks of life, and across many different games. Our philosophy on gaming is that we are a community stronger together than apart. We strive for lifelong friendships that are lasting and traverse time, location, and any particular game. We are LGBTQA+ led and friendly to all walks of life!

    What WE do: raids, strikes, WvW (Anvil Rock), completionism, achievement hunting, daily hosted events, weekly hosted events, giveaways, special community events and more.

    If you play GW2 and you're active, PINE WANTS YOU! Check out our website and feel free to jump into Discord and ask for a Guild invite if you think we're a good fit! Discord is required for most everything we do. While you do not have to talk, Discord is our only way of communicating and socializing.

    We hope to see you there!

  3. Hello fellow Tyrians!

     

    PINE is a PvX gaming community comprised exclusively of adult gamers. We hail from all parts of the world, all walks of life, and across a myriad of different titles. Our philosophy on gaming is that we are a community stronger together than apart. We strive for lifelong friendships that transverse time, location, and any particular game. We are LGBTQA+ lead and friendly!

     

    We are looking for fellow nerds to dive deep into EOD with us, as well as join us in other games perhaps. In GW2, we do it all. Fractals, Dungeons, Story, Achievement Hunting, Raiding, Strikes - you name it, we do it! We are looking to expand our community to really take on EOD!

     

    Feel free to jump into discord and ask for a Guild invite if you think we're a good fit!

     

    We hope to see you there!

  4. Hello fellow GW2ers!

    PINE is a PvX gaming community comprised exclusively of adult gamers. We hail from all parts of the world, all walks of life, and across a myriad of different titles. Our philosophy on gaming is that we are a community stronger together than apart. We strive for lifelong friendships that transverse time, location, and any particular game.

    We are looking for fellow nerds to dive deep into EOD with us, as well as join us in other games perhaps. In GW2, we do it all. Fractals, Dungeons, Story, Achievement Hunting, Raiding, Strikes - you name it, we do it!

    If you are interested, I encourage you to check out our community website.

    From there, feel free to jump into discord and ask for a Guild invite if you think we're a good fit!

    We hope to see you there!

    • https://help.guildwars2.com/system/photos/360272413133/Toyworkshop_loadScreen.jpg

      Senior GM Ignis

      Today at 11:30
      Hello there. Senior Game Master Ignis here.

      In order for items to be added to your armory, these weapons must be physically present on your account. Under normal circumstances, support is only able to offer a restoration in the event a player mistakenly discards their items, or if the items were lost on a deleted character. In this case, you had turned Sunrise and Twilight into the weapon Eternity, which was subsequently sold on the trading post in the beginning of 2015. If you wish to have Twilight and Sunrise unlocked on your account, you'll need to acquire new versions of these weapons accordingly.

      While we were unable to directly assist in your request this time around, please don't ever hesitate to get back in touch with any other questions or concerns you may have. We're always here to help wherever possible.

      Regards,

      Senior GM Ignis
      Guild Wars 2 Support Team
      http://help.guildwars2.com/

    • https://secure.gravatar.com/avatar/1362e2f40fee6ace0da0fc4140908699?default=https%3A%2F%2Fassets.zendesk.com%2Fhc%2Fassets%2Fdefault_avatar.png&r=g

      AlphaWolf.2709

      Today at 11:33

      Senior GM Ignis -

      Thank you for this clarification and the timeframe I did this. It was brought to my attention on the forums that this was possible at one time, and I totally forgot about it. I sincerely apologize for my attitude and will address such publicly on the forums as well. I appreciate you taking the time do look into this further.

    • Like 1
  5. @Support

     

    If someone can review my past trading post logs, if it turns out I forged Eternity and sold it but reaped the Twilight and Sunrise skins, please do so and publicly address it here. I am not a scammer, nor am I attempting to cheat Anet out of anything. This was so long ago I honestly don't remember. As said above, if I'm wrong I'll apologize, but man, your support has to work on their approach. Blanket statements of "we just won't help" more or less is really off putting. 

  6. Just now, JustTrogdor.7892 said:

    Did you happen to use your bound Sunrise and Twilight to craft an unbound Eternity and then trade Eternity before the armory?  If so then you would only have the skins for Twilight and Eternity unlocked.  Once the armory launched if you had bound versions of Sunrise and Twilight you get tokens to use to craft a bound version of Eternity.   

     

    Honestly, I don't think so. I've sold one legendary but I don't think it was Eternity, however, I cannot go back far enough to see. If someone at Anet could do a bit more digging besides just a blanket crap answer, that would be great. If it turns out this is what I did and just don't remember, I'll fully retract my statements and apologize. 

  7. 15 hours ago, AlphaWolf.2709 said:

    Attached to this is a conversation I'm having with Anet right this moment. I worked my butt off at the beginning of the game to unlock Twilight and Sunrise. As you an see from the conversation, I've provided screenshots are proof that I've unlocked the weapons, however, Arenanet is refusing to fix their broken systems, AGAIN, and asking me to bite the bullet for it. I understand some of you will say, "you've got the skin, just use ascended". I get it, but no. Its principal. The only reason these weapons aren't unlocked in my armory is because they haphazardly deployed a system to the game which is broken. I am sick of dealing with Anet and their crappy customer service, crappy deployments, and all around crappy attitude towards customers who have dumped thousands into this game. It saddens me that over a decade (GW1 and now GW2) of my life is probably coming to an end because GM Nyan and GM Wonder Tree can't be bothered to do the right thing. 

     

  8. 1 minute ago, Fire Attunement.9835 said:

    Hello, I've been looking into this for you to see if I can figure out what's going on. Customer Support has let me know that you're all clear on our side, and we're working with Digital River to get you all sorted out. Thank you for reaching out to support for this, and we're sorry it's taking so long. 

    My husbands account, altair.2846 is still blocked. He has opened ticket 8147607 for this issue. 

  9. Update I've lost count: 

     

    Both of my accounts are, currently, active again but still unable to purchase anything from the gem store. My husbands account, Altair.2846, is now blocked without explanation. I suspect its because he too has used our debit cards to buy gems. 

     

    To the previous posts regarding the legality of this, I am already speaking to counsel as I believe its discrimination and a violation of fair access practices. More to come. 

    • Confused 1
  10. 1 hour ago, Shieldbash.5304 said:

     

    Make a paypal account and put that card on it and use that, doing the same thing and expecting different results is the exact definition of insanity.


    Not sure what part of they continue to tell me to "retry" you're not understanding, but I follow instructions given to me by the people who own the product. Your comment here was completely unhelpful and honestly I could have went without it. kthxbai.

    • Like 2
    • Confused 1
    • Sad 1
  11. Update 2: 

     

    Both accounts have been banned, unbanned, banned again, and unbanned again. Keep being told its ok to purchase gems and the expansions then the process starts over again. GM tells me to purchase, it doesn't go through, I'm banned, have to plead with Anet to unban me, GM says its fixed and to try again, start all over. I've now went through 3 GMS, GM Skaarf, GM ScarletWinter, and GM Oreo Flurry. This is insanity. I'm prepared to give up and just not give Anet any more of my money.

    • Confused 1
    • Sad 1
  12. So some background. This issue started when I attempted to purchase the expansions on my alt account, dropkick.7451. I used my husbands debit card as mine is currently being replaced. We have used each others debit cards before with no issue whatsoever. When I attempted to purchase the expansions, I was blocked. I opened a ticket with CS and immediately things began to spiral out of control. Before I knew it, my main account, alphawolf.2709, was blocked with no explanation. After literally hours of back and forth with GM Skaarf, we got my main account unblocked and I was told all was well on both accounts. Wrong. I tried to purchase the expansions on my alt. Block. Tried to purchase gems on my main. Blocked. Queue GM ScarletSnow. I was anticipating with a new GM involved, things would get fixed quickly. Instead, I'm met with the same copy/pasta response I received when I FIRST put in my ticket YESTERDAY. I've since now asked for a Lead GM or Supervisor. This is disheartening. I've played this game for almost 10 years of my life and I've invested thousands of hours and dollars into it. The fact that its now in question and could be taken from me is causing me immense anxiety. Hence I didn't sleep last night and instead stayed up all night trying to fix it. Anet please fix this. I am a loyal customer and have been for a very long time. 

    • Like 1
    • Sad 2
  13. I am posting here as a effort of last resort. I am a veteran player since launch. This evening with no explanation my account was blocked for security reasons. I've put in a ticket (8133575) and have received no response from customer service hours later. The only comment I've received from support is on a ticket from my alt account (8133457) instructing me to keep conversation regarding my main account to the ticket I opened for it. I am hoping the visibility will help get this issue resolved as there are absolutely no grounds for my account to be blocked or banned. 

    • Sad 1
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