[Linking GW1 with GW2 account]

Thank you both for your help! :3

Maybe someone can confirm 100 procent that Prophecies and EoTN is enough to get 3 HoM points?

Its a shame about my old account, but it is what it is.I dont think that ticket will resolve itself.

[Linking GW1 with GW2 account]

@Westenev.5289 said:I'm 99.9% sure those 3 HoM points are unlocked when you link accounts while owning EotN, regardless of whether you have entered EoTN or not. The HoM rewards calculator, at the very least, seems to assume all linked accounts will have at least 3 points.

Ok and thank you for taking time to answer my question =)I'm just unsure about the requirements...

Is Prophecies and EOTN enough to be able to link my accounts and get the 3 HoM points or do I need to buy the whole Trilogy + EOTN?

[Linking GW1 with GW2 account]

So, first I'm sorry Iknow that this topic has been discussed before it's just that I'm unsure about the exact requirements to get 3 points.

For awhile now I've tried to get help from support restoring my old GW1 account has all of the games but nothing is happening. I know that support has a lot to do but I tried to get help about the same issue 4 years ago and that led nowhere so I now I'm thinking of rebuying the set.

I'll buy the games from steam however, my question is this; do I need the Trilogy set and EOTN or is Prophecies and EOTH enough to link and get 3 points?

Also do I need to reach the HoM point of EOTN to get the 3 points?

[ArenaNet removed my support ticket]

@Inculpatus cedo.9234 said:You can reply to any emails associated with the ticket to re-open the ticket, should it have inadvertently been closed.

Good luck.

Thank you I'll try but i shouldnt have to.

[ArenaNet removed my support ticket]

What is going on here?

I created a ticket regarding restoring the login information on my original GW1 account (which is stolen because the email associated to the account is not mine) so I can link it with GW2.

I first made a ticket about this issue 4 years ago and eventually gave up because when I finally got support the reset password link was sent to the email of the one that stole my account and I just didn't have the strenght to start all over again when you have to wait weeks for one response.

Now I'm trying to do this all again..

My ticket has been active since wednesday 12 june. I have answered the automated email response and continued to update the ticket with information now and then.

Now it doesn't exist anymore???

What are you doing ArenaNet support? 3 days waiting for an answer.. just something, anything so a progress could be started and now the ticket is remove? Did you remove it because you couldn't find a solution?

I've never ever experienced the support of a game closing my tickets before this incident.

Not only does a reply or something take days apparently to get. Now I had to remake my ticket and start at the bottom of the pile again??

I don't even know what to say... HELP!!!!

[GEMSTORE REQUESTS: New Items; Items offered again - [Merged]]

Bring back:• Magitech skins• Aetherblade skins• Wizard Hat

[GEMSTORE REQUESTS: New Items; Items offered again - [Merged]]

Please bring back Wizard's Hat!

I really want to purchase it so I can complete my look.