the harper.2908

I think I wrote what has been marked with "84D87EFA-3376-4831-B602-47EB3E64FF7F". I don't know why this happened.

The user interface for the virus scanner wouldn't open. I logged out and back in which restored it. Thanks for your suggestions. I think I have got the game working again, 2.6GB of downloads pending...

Thanks for the suggestions, because there's no way I would have known to search for the two threads you suggested. I did some cleaning up, put the installer into a specific folder and excluded it from the virus scanner. The installer rean, reloaded a couple of times, created the gw2-64.exe file in the location I specified for the game to be installed with a desktop shortcut, then stopped. Double-clicking the desktop icon does nothing, and running the .exe file directly does nothing. I'm going to try excluding the exe file from the virus scanner, but for some reason the virus scanner interface is broken. 😞

I am having the same problem. I had this issue once previously and could get around it by disabling the antivirus long enough for the installer to update, but now it makes no difference. I tried downloading the installer but it fails as well. Faulting application name: Gw2Setup-64.tmp, version: 1.0.0.1, time stamp: 0x615f3980 Faulting module name: Gw2Setup-64.tmp, version: 1.0.0.1, time stamp: 0x615f3980 Exception code: 0xc0000409 Fault offset: 0x00000000002d829d Faulting process id: 0x45ec Faulting application start time: 0x01d7c1af998a04de Followed by an informational event: Fault bucket 1600286017980935066, type 5 Event Name: BEX64 Response: Not available Cab Id: 0 Problem signature: P1: Gw2Setup-64.tmp P2: 1.0.0.1 P3: 615f3980 P4: Gw2Setup-64.tmp P5: 1.0.0.1 P6: 615f3980 P7: 00000000002d829d P8: c0000409 P9: 0000000000000007 P10:

Thanks, this worked for me too - I just needed it off long enough for the launcher to start downloading files.