Erin.1948

I know this issue started to be reported yesterday at some point but even then I was able to log in. Played till 1:30am without issues, then this morning, I tried and after login, click play and I hear the character selection music in the background but no picture. I can't ctrl, alt, delete or even alt tab as it freezes up and I just basically have to reboot. I even uninstalled then reinstalled the game because after the long list of suggestions and at least 1 suggestion I wasn't comfortable going into my system 32 folder and placing the d3d9.dll file from the system 32 folder to the guild wars 2 folder. I tried everything else and nothing has worked. Some say it has worked for them and others like me nothing has worked. People in my guild are on as we speak and probably more are on but is it due to them not updating and trying to relog onto the game?

I am having this same issue and I searched RivaTuner and MSI, not sure what either is. Its a brand new laptop about a month old. It worked fine early this morning around 1:30am when I logged out. Game updated then I am having this issue. Searched online for other fixes as repairing the client did not work. My game isnt crashing, after logging in then hit the play button the game screen doesnt pop up but I hear the music from the game but I am unable to navigate anything. On Reddit, someone mentioned d3d9.dll and d3d9.dll error files but I dont see either of them within my gw2 folder. When someone says the term "windowed" what are you referring to?