Rosea Arboris.3698

Below is my discussion with Customer Support on wanting a refund for my accidental crafting. I clicked on the "Craft All" button instead of the "Craft" button is created more items then what I intended to do. Please create a "Are you sure you want to craft this" popup when a player clicks on the "Craft All" button. It is sad and disappointing to watch all your hard work go down the drain, because you accidentally clicked on the wrong button. https://secure.gravatar.com/avatar/ca8c63d4a7726b8a9aded548fdd8a4f9?default=https%3A%2F%2Fassets.zendesk.com%2Fhc%2Fassets%2Fdefault_avatar.png&r=g Rosea Arboris.3698 Yesterday at 21:35 I accidently crafted 6-Female Norn Holo-Dancers. I wanted to only craft 3-Female Norn Holo-Dancers and 3-Male Norn Holo-Dancers in order to make the Fractal Console. Will you please refund 3-Female Norn Holo-Dancers for the currency that it cost or exchange them for the 3-Male Norn Holo-Dancers? https://help.guildwars2.com/system/photos/361209321313/215px-Mini_Baby_Aurene_Funko_POP_.jpg GM Sparkle Heart Yesterday at 22:05 Hello, Thanks for contacting the Guild Wars 2 Support Team. Before we can make an assessment of this situation, we would like to obtain additional information from you about the item or items in question. Please respond with the following information: Date and exact time of crafting (as close as you can remember) Your time zone Once you have provided this information we will investigate and let you know if it is possible for us to assist. We hope to hear from you soon. Regards, GM Sparkle Heart Guild Wars 2 Support Team http://help.guildwars2.com/ https://secure.gravatar.com/avatar/ca8c63d4a7726b8a9aded548fdd8a4f9?default=https%3A%2F%2Fassets.zendesk.com%2Fhc%2Fassets%2Fdefault_avatar.png&r=g Rosea Arboris.3698 Today at 00:09 I crafted the items on 7/24/2022 around 9:30pm EST. My time-zone is Eastern Standard Time. https://help.guildwars2.com/system/photos/361107931873/3956c3df1a2014-07-15_Ent-1920x1080.jpg GM Swanling Today at 00:30 Hello, Thank you for reaching back out to us. After further review of our records, I was unable to verify the 3 Female Norn Holo-Dancers being crafted. Additionally, the Female Norn Holo-Dancer is automatically sent to guild storage once it has been crafted; Customer Support does not have the ability to remove any items once they have been added to a guild's storage. As this is the case, we will unfortunately be unable to provide a material refund for the items in question. I apologize for any inconvenience this news may cause you. if you have any other questions or concerns, please do not hesitate to let us know. Regards, GM Swanling Guild Wars 2 Support Team http://help.guildwars2.com/ https://secure.gravatar.com/avatar/ca8c63d4a7726b8a9aded548fdd8a4f9?default=https%3A%2F%2Fassets.zendesk.com%2Fhc%2Fassets%2Fdefault_avatar.png&r=g Rosea Arboris.3698 Today at 00:45 Thank you for letting me know your answer. If I may offer one suggestion to the Customer Support and Development Team; please add in a "are you sure you want to craft this" as a backup for players when clicking on the "craft all" button. Thank you again for the help. https://help.guildwars2.com/system/photos/361107931873/3956c3df1a2014-07-15_Ent-1920x1080.jpg GM Swanling Today at 00:55 Hello again, Thank you for reaching back out to us. While Customer Support is unable to implement gameplay changes, nor do we have any influence over gameplay changes, we have found that the best way for the Development team to gather and review player feedback and suggestions is through the official forums. We ask and encourage players to post their ideas in our forums: https://en-forum.guildwars2.com Members of the Development Team read the forums daily, and while they usually cannot respond to individual suggestions, the fact that team members can review those suggestions in a public forum helps them gauge the level of interest in a particular idea, and also allows other players to discuss and offer feedback of their own. The team looks forward to reviewing your input. Please don't hesitate to contact us again in the future if you have any other questions or concerns. Regards, GM Swanling Guild Wars 2 Support Team http://help.guildwars2.com/

Thank you all for the update and the feedback. We will try Ember Bay and see if it yields any improvements. I agree that every bit helps.

Thank you for the update. I appreciate it. We have been doing that....having lots of bait, lures, and time. We spend about 5-6 hours a day fishing. Typically when we get off work. It just has been a drag with the Saltwater ones.

To Whom This May Concern: My friend and I have been fishing since End of Dragons has came out. We have spent about 150+ hours just on fishing alone for all the different fishing achievements. We have been successful in getting all of the fishing achievements except the Saltwater Fisher and the Avid Saltwater Fisher. We have been fishing in Caledon Forest for saltwater fish and have not had any luck obtaining saltwater fish. Additionally, we have fished in Seitung Province and New Kaineng City for saltwater fish; using Shore Fish, Offshore Fish, Coastal Fish, Channel Fish, and Open Water fishing holes. We still are having no luck with fishing there for saltwater fish either. Lastly, we have fished in Mount Maelstrom for saltwater fish over by the Infinite Coil Reactor with no luck. We understand there is a Random Number Generator (RNG) for each fish within the game. It just seems very tough for us for the saltwater fish. This might be because the pool for saltwater fish is at least 60-different items that can be caught out of it versus other fishing holes with a much lesser pool of items that can be caught out of them. A similar set of fishing achievements are the World Class Fisher and the Avid World Class Fisher. We have no issues obtaining these fish and collect many of them even within the saltwater fishing holes. We would appreciate any feedback, tips, and support on how to complete the Saltwater Fisher and Avid Saltwater Fisher achievement. Thank you.