Watchbabe.2845

Hi! My girlfriend and I reached level 10, and she got a mount trial, but I didn't. It said if she upgraded the game, it would be unlocked permanently.. so I thought maybe if I upgraded my game, I would get the raptor too, so we could run around together. The only difference between our accounts, is that I made a previous character, and deleted it when I couldn't get to her starting area. Thinking perhaps that has something to do with it? Anyways, please help :c