Yea that’s what I thought!! This is the reply I got at the end of the ticket
Hello, Our apologies for the confusion on this matter. After further review, we confirm this issue is a bug occurring. The next time that you're in the game, you can do us a favor by submitting an in-game bug report. This will send detailed information about your character and your position directly to our Quality Assurance Team and will help us assess the issue as promptly as possible. To submit a bug report in the game, simply click on the "Game Menu" button in the upper left-hand corner of the game interface, then choose the "Support" option on the Game Menu. That option will allow you to review known issues, report a bug, or contact Customer Support. Also, since this bug issue is related to an achievement reward, we're unable to progress this achievement to unlock the Warclaw mount. You’re also welcome to report a game issue in the Bugs sub-forum of the Guild Wars 2 Forums (https://en-forum.guildwars2.com/forum/9-bugs-game-forum-website/). You may include screenshots with your forum report if you wish to do so. While we are unable to respond directly to each bug report that we receive on the forums or through the game interface, each report is reviewed and escalated, when appropriate. Thank you again for taking the time to let us know about this issue.
Regards,
GM Ultra Viper
Guild Wars 2 Support Team
I spent ages getting through the Wvw track to unlock this and don’t have any faith it will get fixed just submitting a bug report 😞 😞 not sure what else I can do?! I will try repair it but I’ve been playing on my steam deck and laptop and both have the issue so wouldn’t think it’s corrupted files