Cutsou.1308

i have bought 4 or 5 of the 600 gem salvage-o-matic's and thay say thay will save upgrade's 100% of the time but that do not save any upgrade's at all this has only just started in the last week or so . Also go to try to put in a tickit for it it tells me to sign in for faster results i do and then hit suport it opens a new window and has loged me out and it goes on and on and on need help or my money back for the 4 or 5 salvage things i have bought .