Zepa Chi Lee.6914

Your issues with the game sound very similar to mine. I made a post on page 6 of this thread about my problems. My game started messing up and I reported it to Anet on 10/6/17. I have jumped through hoop after hoop, done everything they asked me to do to fix the game, and yet it still does not work! I get the impression they think something is wrong with my computer but my computer passed every test they posed. The mac client is the issue. They need to fix it, or bring back the 32-bit client, or refund peoples money.

I am having a lot of the same issues with the 64-bit client. If anyone could help me I would appreciate it! My game was fine until POF cam out. Since POF I have had the following problems: My mounts do not work properly. When I click "x" the mount animation begins but it looks like my character is sitting on the ground. When I walk with the mount engaged my character shrinks and runs away but the camera positions stay in its original place. I can see my character move on the minimap only.Black Lion Trading Post does not load properly. It takes several attempts before it loads.-Loading into a new region can take up to 15 minutes. For example, the game stays on the lions arch or crystal oasis loading screen the whole time.My game freezes for about 3 seconds every few minutes.Sometimes the game freezes and crashes spontaneously and does not give an error screen or reports to Arenanet.I repeatedly crash if I am in a party or squad in the POF area, especially Elon and Desolation.The terrain disappears, never loads, or take over 20 minutes to load after I log into the game. Logging in and out of the game does not fix this issue.Enemies disappear or never load. Sometimes I can see the tag above their heads or their red circle on the ground but not the actual enemy. Logging in and out of the game does not fix this issue.If the game loads properly the terrain and enemies start to disappear AFTER 15 minutes of playing the game.There are yellow halos around other characters and enemies after about 15-20 minutes of gameplay.Sometimes my character's weapon is not visible i.e., my engineer is holding a flamethrower but it looks like she is holding air.My fps idles at 14 in the 64-bit but has dropped to 5fps on several occasions when my character is simply standing still.-I cannot see Mesmer portals. I played with the graphics settings in the game and nothing changed. Immediately logging out, restarting computer, and logging back into the game does not fix the issue. I have to wait almost an hour before I can play the game again, and then the process repeats itself. Before the last update I was playing the 32-bit and everything was fine outside of POF. Since October 6th I have submitted ticket after ticket and the ArenaNet staff have no idea how to fix the issue. One of the techs that responded to game ticket told me to delete the game and re-download it. I didn’t know they removed the 32-bit version so now I am stuck with the crappy 64-bit version that doesn’t work. Since October 6th the ArenaNet staff had me do the following to “repair or reinstall” the client:-Run Game Advisor-Run the gw2 repair-Send them the "Arenanet.log"-Send them the Mac System Report-Uninstall the game, run cleaner, then reinstalled-Create a new Mac user account-Reset the SMC (System Management Controller) as well as the NVRAM/PRAM-Run the Apple built-in diagnostic tool AND NONE OF IT HAS WORKED!!!! If anyone can help input I would appreciate it! This is my comp info:macOS High Sierra (version 10.13)MacBook Pro (13-inch, Mid 2012)Processor 2.9 GHz Intel Core i7Memory 8GB 1600 MHZ DDR3Graphics Intel HD Graphics 4000 1536MB

I am having the same issues as a lot of you. When I log into the 64-bit I can play for about 10 minutes before the mobs become invisible, the terrain disappears, and it looks like I am walking on air. Immediately logging out, restarting computer, and logging back into the game does not fix the issue. I have to wait almost an hour before I can play the game again. I went back to the 32-bit and tried to play, however, I get a different message error every time I am with a party or squad. The errors occur within minutes and sometimes seconds of each other making the game unplayable. My screen turns black and this is the error message I receive: (m_sphereRadius + TOLERANCE >=m_boxExtent.x) II(m_sphereRadius + TOLERANCE >=m_boxExtent.y) II(m_sphereRadius + TOLERANCE >=m_boxExtent.z) IIA serious error has occurred that prevented the application from continuing. A report has been sent to ArenaNet to help determine the cause. Is anyone else game acting like this? If so, how did you fix the issue?