Following the indication of an email ticket, I am creating this topic to address and investigate the bug with the event "Patrol the area near the mouth of torment with redeemer Kossan" which gives the item "Ashee, Rune of valor" which is essential for unlock the griffon mount.
Well, I found an old topic on the forum but it's from 2018 so I don't know if the bug continued or returned, so I think it's better to create another topic. The problem in question is: The event does not complete and does not reset. The NPC "Reedemer Kossan" just stay near of the entrance of the camp at waypoint "The Darklands" [&BKMKAAA=] , the event bar shows that there are some enemies left to be defeated but nothing appears or happen. Was suggested by the GM Peeyo wait for daily reset at 00:00 UTC Time, but nothing happen and bug continue... I tried migrate server, select guest on other server, join squad in another area and join map (there are no other group stance in the map desolation), killed mobs arround, bring adds to kill the npc, ressurect the npc, pull the npc far for the point stucked... well I meet a lot of people on the map and everyone tryed a lot of things and nothing work... So we are really stuck with the problem.
It's been really frustrating to go through this because it's been days of farming gold for the mount... it takes a while longer to complete the other collections to get to this point and discover that there is no way to get through it because of the bug in a mount that is so essential. So please, if those responsible for the technical area could at least take a look and give us feedback on the problem...
If anyone has the same problem, if you can comment on what you're going through, I think it could help you understand more about it.
SS from bug:
https://ibb.co/85rRSy2
https://ibb.co/rkHNWMj
https://ibb.co/34Zcjqx
Thanks for your attention