Ashmedai.6182

@ShadowCatz.8437Thanks for replying. Basically the problem solved before 3 years.With a written Email from the support team, the problem was solved by removing the Authenticator from me.So I was out from the game for 3 years and yesterday I decided to come back, but guess what? the Authenticator came back for no reason.I don't have any clue what happened but the only thing that I know is that I can't log in because of some incorrect data insertion by the support, cause me to insert my old number it is impossible cause is not simply exist.As I mention before I got an email that they remove the authenticator(before 3 years).Thanks for your support anyway buddy!

Hello to all.I am experiencing troubles with logging into my GW2 account due to the fact that I no longer possess the phone number indicated in the 2-step authentication. I have been living in another country for the past 3 years and the old phone number is most likely disabled.I was able to download the game and play today but then due to a lost internet connection - it logged me out and asks for authentication.I can verify that I am the true owner of this account.So that's my friend's account, and I am writing from his account, I sent email to the support team but I don't receive any answer please but please if any GM online check your mails.I need to play the game and i wait for just a reset of this thing for more than 20 hours.Thank you i hope and someone forward my message to Admin or whatever to solve this issue!!