Heather.4823
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Posts posted by Heather.4823
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Start a ticket as posted earlier.There is no fix until Anet figure the problem and fix it
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Running game as admin doesn’t work either
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It’s not focus assist. Lots of us turned it off and still get it
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@AnClar.1304 said:
@Heather.4823 said:Guys you might wanna send a ticket. I did and they said the following. I bet they won't do anything about it until lots of people send tickets. Clearly a problem their side...Since the issue began only after the Windows update from April 2018, and since we've yet to see an influx of tickets or bug reports regarding this issue, I think that suggests that this is more than likely a compatibility issue from Windows or one of its programs, less so from the gameI sent a ticket in a couple of days ago...No response as of yet.Took them ages to reply to me but hopefully the more people to send a ticket will help. :+1:
They asked me to send a log but as I said to them it is pointless for one person to do it, they should be asking all affected to do it...
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@"Nikon.3921" said:Okay, so it doesn't fix it 100% but it does speed up the "Flicker" or "ALT+Tab Process" and so far it shows a Black Screen instead of my Desktop.
If you Right Click on your GW2 Shortcut and go to Properties > Compatibility Tab > Change settings for all users > Check Disable Fullscreen Optimizations > Click Okay.
I don't know if it helps with any Discord Audio issues.
Didn't do a thing for me
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Guys you might wanna send a ticket. I did and they said the following. I bet they won't do anything about it until lots of people send tickets. Clearly a problem their side...
Since the issue began only after the Windows update from April 2018, and since we've yet to see an influx of tickets or bug reports regarding this issue, I think that suggests that this is more than likely a compatibility issue from Windows or one of its programs, less so from the game
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@holodoc.5748 said:
@"Gaile Gray.6029" said:Is anyone else experiencing this issue? I've not heard of it at all, nor are we seeing it on social media.Windows 10 April update (build 1803)Glitch happens on every map change except when entering and exiting home instances.Also initial display of character selection screen after login is much longer than before (approximately ten seconds compared to a couple before).Yup this is it. Every loading screen gets this and I agree the initial character screen is much longer than before.
Only got it right after April Windows 10 update.
Lots of people have this now so maybe you can acknowledge this problem Abet
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@Gaile Gray.6029 said:I'll go and find and round up all the threads and leave them here in Account and Technical Support.
My thread has been merged with a totally different issue of flashing once per login.All the people that were replying to mine said they had the same which was flashing to desktop on ALL loading screens only since the April windows 10 update.
The post it has been merged with is flashing to desktop once per login back from in January. Not the same thing at all...Please can you unmerge from this unrelated January thread.
Also surely this is a bug as so many people replied with the same problem. This is also before the April win 10 update is pushed to all users.
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Hopefully Anet will add a fix for this as its only GW affected and obviously a few of us are affected and the Win 10 April update has not even been rolled out to all yet so more will be affected
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@slayerking.3581 said:
@Heather.4823 said:@slayerking.3581 said:Found the problem, It's the new focus assist crap they have put into the new winblows update. If you go to settings>system>focus assist and turn it all off, it does it much quicker now instead of sitting there for 10 seconds or so on the desktop.Disabling the focus assistant didn't do a thing for me. Still flashes to the desktop on loading screensYeah it does but nowhere near as long as it was before.I had already disabled it before making this thread lol.
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@slayerking.3581 said:Found the problem, It's the new focus assist crap they have put into the new winblows update. If you go to settings>system>focus assist and turn it all off, it does it much quicker now instead of sitting there for 10 seconds or so on the desktop.
Disabling the focus assistant didn't do a thing for me. Still flashes to the desktop on loading screens
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Quite a few with this problem since the update then!
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@Aza.2105 said:Having the same problem. What GPU brand are you using? Nvidia or ATI?
ATI here. I wonder if Nvidia users experience the problem as well? I had the problem with one of the other windows 10 seasonal updates but after awhile it was fixed. No idea what fixed it though.
Nvidia here
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@Ray Koopa.2354 said:Run in windowed or fake fullscreen mode. Fullscreen mode is crappy ever since. I had flickering issues on Windows 10 since RTM.You can also try the compatibility flag to use or not use the optimized backbuffer formats, it was added with Fall Creators Update, but it's not really helpful for everyone, like me. Right-click shortcut > Compatibility > Disable fullscreen optimizations
@Heather.4823 said:Windowed fullscreen I get a lot less FPS though
Compatiblity mode didn’t work unfortunately. I’ll try disabling full screen optimisations in the morning and update back :)
Tried disabling the full screen optimisations didn't fix it unfortunately.
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@abomally.2694 said:
The desktop flashing issue has been happening for me for a long time. I don't worry about it because the game seems to work properly.
Yeah the 3 second flickering only when I click play has happened for like a year but that's no issue to me which I why I didn't mention it as it's not the same issue I am talking about here. That issue is just the screen flickering for about 3 seconds on load of the game only. Nothing to do with this.
The issue I am talking about here is since the April update that I see the desktop on all loading screens..
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Windowed fullscreen I get a lot less FPS though
Compatiblity mode didn’t work unfortunately. I’ll try disabling full screen optimisations in the morning and update back :)
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@Ashantara.8731 said:
@Heather.4823 said:[...]Just wondered if anyone had similar and actually fixed itI'm sorry, I thought your OS updated from whatever you used before to Windows 10. A misunderstanding.Since you work in IT, I don't dare ask further questions. ;) Hope someone can help you. Good luck.Nah it updated just to the latest win 10 is all :)
Yeah seen old posts with similar problem but couldn’t find anyone that fixed it lol
Thanks for replying though :)
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@Ashantara.8731 said:
@Heather.4823 said:My computer decided to install the Win 10 April update [...]Computers don't make decisions like that. ;)Youdecided to leave automatic updates activated instead of updating at your own convenience.As for your issue, sorry, I don't use Windows 10. Maybe you can share what processes are running in the background? Have you added the GW2 game folder to your antivirus' behavior shield's list of exceptions?Its windows 10 so you dont update at convience really, it’s update now or disable in services. Plus that doesn’t help my problem....
Ive checked and even disabled some processes, disabled antivius and firewall and it doesnt help. Reinstalled graphics driver etc.
I work in IT for a living so ive tried all the basic stuff.
Just wondered if anyone had similar and actually fixed it
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My computer decided to install the Win 10 April update and since then when on a loading screen the game flicks to desktop for 10 seconds or so then back to game.
Anyone know how to get rid of this?
Edit: I work with computers for a living before people suggest the basic stuff, ive tried all that. Trying to find someone that had the same problems and fixed it..
Game alt-tabbing or flashing desktop [merged]
in Account & Technical Support
Posted
Guys just raise a ticket as they asked people to do.
Things might make it "slightly" better but there is no fix on our end.
The more tickets they get the more likely they are to fix it as they ask people questions so they can find the problem