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Heather.4823

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Everything posted by Heather.4823

  1. Guys just raise a ticket as they asked people to do. Things might make it "slightly" better but there is no fix on our end. The more tickets they get the more likely they are to fix it as they ask people questions so they can find the problem
  2. Start a ticket as posted earlier.There is no fix until Anet figure the problem and fix it
  3. It’s not focus assist. Lots of us turned it off and still get it
  4. I sent a ticket in a couple of days ago...No response as of yet. Took them ages to reply to me but hopefully the more people to send a ticket will help. :+1: They asked me to send a log but as I said to them it is pointless for one person to do it, they should be asking all affected to do it...
  5. Guys you might wanna send a ticket. I did and they said the following. I bet they won't do anything about it until lots of people send tickets. Clearly a problem their side... Since the issue began only after the Windows update from April 2018, and since we've yet to see an influx of tickets or bug reports regarding this issue, I think that suggests that this is more than likely a compatibility issue from Windows or one of its programs, less so from the game
  6. https://www.youtube.com/watch?v=3k_XK9fN90k Windows 10 April update (build 1803) Glitch happens on every map change except when entering and exiting home instances. Also initial display of character selection screen after login is much longer than before (approximately ten seconds compared to a couple before). Yup this is it. Every loading screen gets this and I agree the initial character screen is much longer than before. Only got it right after April Windows 10 update. Lots of people have this now so maybe you can acknowledge this problem Abet
  7. My thread has been merged with a totally different issue of flashing once per login.All the people that were replying to mine said they had the same which was flashing to desktop on ALL loading screens only since the April windows 10 update. The post it has been merged with is flashing to desktop once per login back from in January. Not the same thing at all...Please can you unmerge from this unrelated January thread. Also surely this is a bug as so many people replied with the same problem. This is also before the April win 10 update is pushed to all users.
  8. Hopefully Anet will add a fix for this as its only GW affected and obviously a few of us are affected and the Win 10 April update has not even been rolled out to all yet so more will be affected
  9. Disabling the focus assistant didn't do a thing for me. Still flashes to the desktop on loading screens Yeah it does but nowhere near as long as it was before.I had already disabled it before making this thread lol.
  10. Disabling the focus assistant didn't do a thing for me. Still flashes to the desktop on loading screens
  11. Tried disabling the full screen optimisations didn't fix it unfortunately.
  12. Yeah the 3 second flickering only when I click play has happened for like a year but that's no issue to me which I why I didn't mention it as it's not the same issue I am talking about here. That issue is just the screen flickering for about 3 seconds on load of the game only. Nothing to do with this. The issue I am talking about here is since the April update that I see the desktop on all loading screens..
  13. Windowed fullscreen I get a lot less FPS though Compatiblity mode didn’t work unfortunately. I’ll try disabling full screen optimisations in the morning and update back :)
  14. I'm sorry, I thought your OS updated from whatever you used before to Windows 10. A misunderstanding. Since you work in IT, I don't dare ask further questions. ;) Hope someone can help you. Good luck. Nah it updated just to the latest win 10 is all :) Yeah seen old posts with similar problem but couldn’t find anyone that fixed it lol Thanks for replying though :)
  15. Computers don't make decisions like that. ;) You decided to leave automatic updates activated instead of updating at your own convenience. As for your issue, sorry, I don't use Windows 10. Maybe you can share what processes are running in the background? Have you added the GW2 game folder to your antivirus' behavior shield's list of exceptions? Its windows 10 so you dont update at convience really, it’s update now or disable in services. Plus that doesn’t help my problem.... Ive checked and even disabled some processes, disabled antivius and firewall and it doesnt help. Reinstalled graphics driver etc. I work in IT for a living so ive tried all the basic stuff. Just wondered if anyone had similar and actually fixed it
  16. My computer decided to install the Win 10 April update and since then when on a loading screen the game flicks to desktop for 10 seconds or so then back to game. Anyone know how to get rid of this? Edit: I work with computers for a living before people suggest the basic stuff, ive tried all that. Trying to find someone that had the same problems and fixed it..
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