Shivatin.9237

Update on testing with Pingzapper. Sorry it took a while but I had some issues with internet after a recent storm for a few days. I tested it on 2 separate characters. I had no disconnects in relation to Anets side after using it. The only times I had issues with disconnects was because of my internet not cooperating. As of right now i'm over halfway into Heart of Thorns on one character and no disconnects. The other character has completed all of Living World Season 2 with no issues either. If you are having issues with story disconnects I recommend Pingzapper. It has definitely helped me out. They offer a 7 day trial so you can try before committing any money. I will admit that I hate that I have to rely on a 3rd party program to get something to work but it is what it is. Hopefully this helps until Anet decide to actually do something about it.

Just a heads up i've been toying around with VPNs and Ping reduction services. I have so far used NordVPN (I have the 3 year sub from a while back) and Pingzapper. While NordVPN has prevented disconnects, my ping spikes quite a bit. This might have been due to VPN server location but more testing is needed. However, I was able to complete all of season 2 content without any disconnects with the settings I had. Next I tried out a service called Pingzapper with the 7-day free trial they offer. I chose to test the service on The Departing mission (I had to complete it 8 times on PoF release with the same exact issues). I did a test with and without Pingzapper. The run without Pingzapper ended in a disconnect as usual. With Pingzapper on I was able to complete the mission with absolutely no issues. Now this could be a stroke of luck on my part or it means the service actually works. To give Pingzapper more testing I plan on doing the entire story on my Guardian up to Heart of Thorns with the service on the entire time. In the meantime I recommend finding a VPN to help with disconnect issues if you have the same issues and have tried the other methods. I will try to post my test results hopefully soon.

I saw that the issue was listed under "verifying" in the Known Issue Tracker. Any updates on when this might get resolved? I have run out of options at this point.

After finally being able to finish Victory or Death I was able to get all the way to Plan of Attack until it started happening again. I am at wits end at this point. I wish my problem was as easy as switching a "flood IP" setting off like some others but I have an Arris modem that doesn't have this setting. I just want to quit at this point.

https://imgur.com/a/HwRO8qf Here is a Ping Plotter I did for the Victory or Death instance. This is after I have done everything I did above. A lot of missing hops with 100% PL. Not exactly sure how to determine what to do for this.

Tried port forwarding, disabling firewalls, changing settings from fullscreen to windowed, alt-tabbing/minimizing during cutscenes, and pressing skills during cutscenes to no avail. It seems to be tied to scripted events and cutscenes whenever I lose connection and it's the same error 7:11:3:191:101 message everytime. I don't know what else to do to be honest and it's killing my interest in the game.

I decided to come back since other games are slow atm and still run into this issue. I was running into this in 2017 during my playthrough of all the personal stories. How is this still a massive issue? I honestly don't want to play anymore since this is a massive problem that has never been fixed.