Exact same issue on my game as well, I'm trying to muscle through it, but I can't even repair the client... support says to go to terminal and enter /Applications/Guild\ Wars\ 2\ 64-bit.app/Contents/MacOS/GuildWars2 -repair to repair the client. Terminal returns "no such file or directory." So i open the package and lo and behold: Idk what I'm supposed to do if the client is broken to the point directories are missing. I would just redownload the game, but we have moderately slow, capped internet. My monthly allotment is ~13GB before being relegated to DSL speeds.