svanxx.3420

I'm really sorry you're stuck waiting. The best thing you can do to speed up the process is to create a support ticket. It's possible that it's something specifically affecting only a few people, and they won't be able to figure out what until they have data from some of those affected. It's possible it's a series of coincidences affecting people differently, so again, they need to know your specific situation. It seems like you didn't even read the thread. It would be a sporadic issue if nobody replied. We have 20+ people who replied who are probably all in different areas, I highly doubt it's a local problem. I just went and counted and it's 14, including those after you. You counted posts, not people. Considering the number of people playing the game, 14 is a very low number. And the answer actually is the best. Nothing said it was a sporadic issue. That they need the data for everyone affected to see what the issue is. For all you know everyone bought from the same source and it turns out it's all a 3rd party site that actually used a stolen card to buy the gem cards and resold them. You don't know. But submitted a ticket is how you will get help. It's going to be very rare if Gaile can come back to this post, and it's not even her job. They don't man these boards for help. Tickets are for help.Mine was bought off Amazon, so maybe that's part of the problem.

I'm having this same issue as everyone else. I also know another friend that is having the same issue.