dadazbk.3598 Posted October 3, 2021 Share Posted October 3, 2021 Hi guys, In the last couple of days, every time I start the game I get a black screen, followed by a crash. I uninstalled all addons, updated my card's drivers and I even uninstalled the game and installed it again with no improvements. Please see below the crash log: *--> Crash <--* OOM: Heap, bytes=8260544, App: Gw2-64.exe Pid: 6016 BaseAddr: 00007FF7EEEF0000 ProgramId: 101 Build: 120060 When: 2021-10-03T17:10:27Z 2021-10-03T19:10:27+02:00 Uptime: 0 days 0:15:41 Flags: 0 DumpFile: Crash.dmp *--> System <--* Name: 393e48b4 IpAddr: 192.168.0.200 Processors: 4 [AuthenticAMD:15:1:1] OSVersion: Windows 10.0 (64 bit) *--> System Memory <--* Physical: 2673MB/ 8142MB 32% Paged: 8MB/ 8142MB 0% Virtual: 134212702MB/134217727MB 3% Load: 67% CommitTotal: 8133MB CommitLimit: 8142MB CommitPeak: 8138MB SystemCache: 3070MB HandleCount: 91036 ProcessCount: 193 ThreadCount: 2663 *--> Process Memory <--* Private: 474MB WorkingSet: 229MB PeakWorkingSet: 501MB PageFaults: 40972381 *--> Memory Category Usage (Inclusive) <--* [Category] [Size(MB)] [Count] Root 318.52 11249 Programmer Data 257.23 4514 Engine 184.12 956 Gr 176.03 470 DDI 143.08 231 Uncategorized 53.58 5874 Gr Texture 32.05 143 I/O 30.69 674 Archive 29.38 166 Collections 26.21 373 Dictionary 26.13 67 Game 15.78 2121 Composite 13.24 2020 Audio 8.07 472 Audio FMOD 8.01 353 Collide Havok 6.45 755 Collide 6.45 755 Text 2.49 43 Art Assets 1.26 106 File Service 1.24 12 Uncategorized Tex 0.99 23 Gr Umbra 0.55 11 Gr Model 0.27 9 UI Textures 0.26 75 *--> Memory Category Usage (Exclusive) <--* [Category] [Size(MB)] [Count] DDI 143.08 201 Uncategorized 53.58 5874 Gr Texture 32.05 143 Archive 29.38 166 Dictionary 26.13 67 Composite 13.24 2020 Audio FMOD 8.01 353 Collide Havok 6.45 755 Text 2.49 43 File Service 1.24 12 Uncategorized Tex 0.99 23 Gr Umbra 0.55 11 Gr Model 0.27 9 UI Textures 0.26 75 Networking 0.16 25 Event 0.13 5 Collections 0.08 294 Asset Service 0.07 493 Web Browser 0.06 58 Audio 0.06 119 Gr Postproc 0.04 16 Game 0.03 49 Gr Material 0.03 8 Msg 0.02 10 *--> DllList <--* 00007FF7EEEF0000 - C:\Program Files\Guild Wars 2\Gw2-64.exe 00007FFEB8C10000 - C:\WINDOWS\SYSTEM32\ntdll.dll 00007FFE886D0000 - C:\Program Files\AVAST Software\Avast\aswhook.dll 00007FFEB6C60000 - C:\WINDOWS\System32\KERNEL32.DLL 00007FFEB6490000 - C:\WINDOWS\System32\KERNELBASE.dll 00007FFEB7FB0000 - C:\WINDOWS\System32\USER32.dll 00007FFEB6A20000 - C:\WINDOWS\System32\win32u.dll 00007FFEB8710000 - C:\WINDOWS\System32\GDI32.dll 00007FFEB6B00000 - C:\WINDOWS\System32\gdi32full.dll 00007FFEB6880000 - C:\WINDOWS\System32\msvcp_win.dll 00007FFEB6920000 - C:\WINDOWS\System32\ucrtbase.dll 00007FFEB7660000 - C:\WINDOWS\System32\ADVAPI32.dll 00007FFEB7530000 - C:\WINDOWS\System32\msvcrt.dll 00007FFEB7710000 - C:\WINDOWS\System32\sechost.dll 00007FFEB8360000 - C:\WINDOWS\System32\RPCRT4.dll 00007FFEB8290000 - C:\WINDOWS\System32\WS2_32.dll 00007FFEB67F0000 - C:\WINDOWS\System32\WINTRUST.dll 00007FFEB8680000 - C:\WINDOWS\System32\PSAPI.DLL 00007FFEB8160000 - C:\WINDOWS\System32\ole32.dll 00007FFEB7980000 - C:\WINDOWS\System32\combase.dll 00007FFEB1C50000 - C:\WINDOWS\SYSTEM32\WTSAPI32.dll 00007FFEB6D20000 - C:\WINDOWS\System32\OLEAUT32.dll 00007FFEAF8A0000 - C:\WINDOWS\SYSTEM32\VERSION.dll 00007FFEB6DF0000 - C:\WINDOWS\System32\SHELL32.dll 00007FFEAE470000 - C:\WINDOWS\SYSTEM32\WINMM.dll 00007FFEB6330000 - C:\WINDOWS\System32\CRYPT32.dll 00007FFEA3F10000 - C:\WINDOWS\SYSTEM32\MSACM32.dll 00007FFEA4680000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.1151_none_91a40286cc884949\gdiplus.dll 00007FFEA42C0000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\COMCTL32.dll 00007FFE75BB0000 - C:\WINDOWS\SYSTEM32\USP10.dll 00007FFEA5FD0000 - C:\WINDOWS\SYSTEM32\MSIMG32.dll 00007FFE9C7F0000 - C:\WINDOWS\SYSTEM32\Secur32.dll 00007FFE98940000 - C:\WINDOWS\SYSTEM32\winmmbase.dll 00007FFEB5CF0000 - C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL 00007FFEB61F0000 - C:\WINDOWS\SYSTEM32\SSPICLI.DLL 00007FFEB75D0000 - C:\WINDOWS\System32\IMM32.DLL 00007FFEB5F10000 - C:\WINDOWS\SYSTEM32\MSASN1.dll 00007FFEB6760000 - C:\WINDOWS\System32\bcryptPrimitives.dll 00007FFEB40C0000 - C:\WINDOWS\SYSTEM32\dbghelp.dll 00007FFEB4430000 - C:\WINDOWS\SYSTEM32\windows.storage.dll 00007FFEB5D80000 - C:\WINDOWS\SYSTEM32\Wldp.dll 00007FFEB78D0000 - C:\WINDOWS\System32\SHCORE.dll 00007FFEB8490000 - C:\WINDOWS\System32\shlwapi.dll 00007FFEB6270000 - C:\WINDOWS\SYSTEM32\profapi.dll 00007FFEB4BD0000 - C:\WINDOWS\SYSTEM32\kernel.appcore.dll 00007FFEB6850000 - C:\WINDOWS\System32\bcrypt.dll 00007FFEB3870000 - C:\WINDOWS\system32\uxtheme.dll 00007FFEAEBC0000 - C:\WINDOWS\SYSTEM32\cryptnet.dll 00007FFEB7CE0000 - C:\WINDOWS\System32\imagehlp.dll 00007FFEB5CD0000 - C:\WINDOWS\SYSTEM32\CRYPTSP.dll 00007FFEB53F0000 - C:\WINDOWS\system32\rsaenh.dll 00007FFEAD5F0000 - C:\WINDOWS\SYSTEM32\dxcore.dll 00007FFEB6C10000 - C:\WINDOWS\System32\cfgmgr32.dll 00007FFEAD4A0000 - C:\WINDOWS\SYSTEM32\drvstore.dll 00007FFEB60D0000 - C:\WINDOWS\SYSTEM32\devobj.dll 00007FFE6CE80000 - C:\WINDOWS\system32\nvspcap64.dll 00007FFEB5020000 - C:\WINDOWS\SYSTEM32\ntmarta.dll 00007FFEB4BF0000 - C:\WINDOWS\SYSTEM32\gpapi.dll 00007FFEB85D0000 - C:\WINDOWS\System32\clbcatq.dll 00007FFE99B80000 - C:\WINDOWS\system32\napinsp.dll 00007FFE99B60000 - C:\WINDOWS\system32\pnrpnsp.dll 00007FFEB15B0000 - C:\WINDOWS\system32\wshbth.dll 00007FFEB1980000 - C:\WINDOWS\system32\NLAapi.dll 00007FFEB5780000 - C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL 00007FFEB5AE0000 - C:\WINDOWS\System32\mswsock.dll 00007FFEB57D0000 - C:\WINDOWS\SYSTEM32\DNSAPI.dll 00007FFEB8740000 - C:\WINDOWS\System32\NSI.dll 00007FFE99B40000 - C:\WINDOWS\System32\winrnr.dll 00007FFEA6E50000 - C:\WINDOWS\System32\fwpuclnt.dll 00007FFEAF970000 - C:\Windows\System32\rasadhlp.dll 00007FFEB77B0000 - C:\WINDOWS\System32\msctf.dll 00007FFE908C0000 - C:\WINDOWS\SYSTEM32\textinputframework.dll 00007FFEB3110000 - C:\WINDOWS\System32\CoreUIComponents.dll 00007FFEB3470000 - C:\WINDOWS\System32\CoreMessaging.dll 00007FFEB2A40000 - C:\WINDOWS\SYSTEM32\wintypes.dll 00007FFEA4370000 - C:\WINDOWS\system32\Oleacc.dll 00007FFEAFB40000 - C:\WINDOWS\SYSTEM32\WindowsCodecs.dll 00007FFE8EA80000 - C:\WINDOWS\SYSTEM32\TextShaping.dll 00007FFE684A0000 - C:\Program Files\Guild Wars 2\bin64\CoherentUI64.dll 00007FFEA7B40000 - C:\WINDOWS\SYSTEM32\d3d9.dll 00007FFEB3B30000 - C:\WINDOWS\SYSTEM32\dwmapi.dll 00007FFEAE790000 - C:\WINDOWS\SYSTEM32\WINNSI.DLL 00007FFEA7040000 - C:\WINDOWS\SYSTEM32\WINHTTP.dll 00007FFEAE350000 - C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL 00007FFEAE310000 - C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL 00007FFEA6F30000 - C:\WINDOWS\SYSTEM32\webio.dll 00007FFEB6130000 - C:\WINDOWS\SYSTEM32\DPAPI.dll 00007FFEB50D0000 - C:\WINDOWS\SYSTEM32\WINSTA.dll 00007FFEA7150000 - C:\WINDOWS\SYSTEM32\nvapi64.dll 00007FFEB8750000 - C:\WINDOWS\System32\SETUPAPI.dll 00007FFEB1C70000 - C:\WINDOWS\SYSTEM32\d3d11.dll 00007FFEB4C20000 - C:\WINDOWS\SYSTEM32\dxgi.dll 00007FFE90470000 - C:\WINDOWS\SYSTEM32\dxgidebug.dll 00007FFEAD390000 - C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_19c79fb6254e3b11\nvldumdx.dll 00007FFE6E0D0000 - C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_19c79fb6254e3b11\nvwgf2umx.dll 00007FFEB2BA0000 - C:\WINDOWS\SYSTEM32\dcomp.dll 00007FFEAF9A0000 - C:\WINDOWS\SYSTEM32\mscms.dll 00007FFEB6230000 - C:\WINDOWS\SYSTEM32\USERENV.dll 00007FFEAF980000 - C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll 00007FFEB0160000 - C:\WINDOWS\System32\MMDevApi.dll 00007FFEA3F40000 - C:\WINDOWS\SYSTEM32\wdmaud.drv 00007FFEB0A40000 - C:\WINDOWS\SYSTEM32\AVRT.dll 00007FFEB35D0000 - C:\WINDOWS\SYSTEM32\ksuser.dll 00007FFEB02A0000 - C:\WINDOWS\SYSTEM32\AUDIOSES.DLL 00007FFEB58F0000 - C:\WINDOWS\SYSTEM32\powrprof.dll 00007FFEB5760000 - C:\WINDOWS\SYSTEM32\UMPDC.dll 00007FFEA3F30000 - C:\WINDOWS\SYSTEM32\msacm32.drv 00007FFEA3F00000 - C:\WINDOWS\SYSTEM32\midimap.dll 00007FFEB3A40000 - C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll [DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll] [DbgHelp.dll version 6.2.19041.867 (64/32-bit compatible)] *--> ClientContextThreadProc Thread 0x950 <--* *--> Trace <--* Pc Rt : Args 00007ff7`eefc932b 00007ff7`eefbd2ab : 00000000`00000000 00007ff7`ef15a784 00007ff7`f04b02f0 00000000`007e0bc0 00007ff7`eefbd2ab 00007ff7`ef151de5 : 0000017e`f73dd120 00000039`1bcfeb00 00007ff7`eefbeb20 00000039`1bcfe630 00007ff7`ef151de5 00007ff7`ef151bd3 : 00000000`00000000 00000039`1bcfec20 00000000`007e0bc0 00000000`00000000 00007ff7`ef151bd3 00007ff7`ef17237a : 00000000`0013930e 00007ff7`38d4e00c 00000039`1bcff420 00000000`00000000 00007ff7`ef17237a 00007ff7`ef1725e3 : 0000017e`00000000 00000000`000000f7 00007ff7`f16f34b0 00000000`00000020 00007ff7`ef1725e3 00007ff7`ef9ca65d : 00007ff7`f16f34b0 00000000`00000000 00000000`00000000 00000000`00000030 00007ff7`ef9ca65d 00007ff7`ef9c9b45 : 00007ff7`f16f34b0 00007ff7`f16f34b0 00007ff7`f1305b74 00000000`00000020 00007ff7`ef9c9b45 00007ff7`ef9c9952 : 0000017e`81b7c710 00000000`00000003 00000000`00000000 0000017e`ee850000 00007ff7`ef9c9952 00007ff7`ef35c710 : 00004163`aad1cd11 00000000`000000f2 0000017e`8810ebb8 00007ff7`ef3c2990 00007ff7`ef35c710 00007ff7`ef35a4db : 00007ff7`f134f340 00007ff7`f16ddf10 0000017e`f0a8c560 00000000`00000000 00007ff7`ef35a4db 00007ff7`ef35a0cd : 0000017e`f0a8c568 0000017e`81bc7060 00000000`00000000 0000017e`ee7b0000 00007ff7`ef35a0cd 00007ff7`eefa5dd7 : 0000017e`f0c776e0 0000017e`f0c776e0 0000017e`f0aef468 00000000`00000000 00007ff7`eefa5dd7 00007ff7`ef214619 : 0000017e`f71c2e60 00000000`00000000 00000039`1bcffbc8 00000000`00000200 00007ff7`ef214619 00007ff7`ef212980 : 00000000`00000000 00000000`00000002 0000017e`f0a687d0 0000017e`f0a687d0 00007ff7`ef212980 00007ff7`ef212608 : 0000003f`50dce10a 00000000`00000001 0000017e`00000001 00000039`00000020 00007ff7`ef212608 00007ff7`ef2139f7 : 01d7b879`8e4e217f 0000017e`f0afd7e0 00000000`00000000 00007ffe`b6c7ba51 00007ff7`ef2139f7 00007ff7`ef213ac6 : 00007ff7`f16dab58 00007ff7`00000000 00000000`00000000 00000000`00000000 00007ff7`ef213ac6 00007ff7`ef211d85 : 0000017e`f0a687d0 00000000`00000000 0000017e`f0a687d0 00000000`00000000 00007ff7`ef211d85 00007ff7`eefbf32d : 00000000`00000000 00000000`00000000 0000017e`f0afd7e0 00000000`00000005 00007ff7`eefbf32d 00007ff7`ef1c3d98 : 0000017e`00000000 0000017e`f0ca2ba0 00000000`00000000 00000000`00000000 00007ff7`ef1c3d98 00007ffe`b6c77034 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffe`b6c77034 00007ffe`b8c62651 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffe`b8c62651 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Thread registers <--* rax=0000000000000036 rbx=0000000000000000 rcx=000000391bcfe1cf rdx=000000391bcfe1c0 rsi=000000391bcfea50 rdi=0000000000000005 rip=00007ff7eefc932b rsp=000000391bcfe4b0 rbp=0000000000000000 r8=0000000000000000 r9=00007691415b400b r10=0000000000000000 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000001 cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202 rcx-32 000000391BCFE1AB cfe1c000`00003900 cfe71800`0000391b 00000700`0000391b 01030100`00000700 rcx +0 000000391BCFE1CB 00000000`04060608 d1dc7100`00000000 00002500`004163aa 98888000`00000000 rcx+32 000000391BCFE1EB 41af2400`007ff7f0 00000000`00017e8c ffffff00`00000000 00000000`000000ff rdx-32 000000391BCFE1A0 00000039`1bcfe510 00000039`00000007 00000039`1bcfe1c0 00000039`1bcfe718 rdx +0 000000391BCFE1C0 00000007`00000007 00040606`08010301 00000000`00000000 00004163`aad1dc71 rdx+32 000000391BCFE1E0 00000000`00000025 00007ff7`f0988880 0000017e`8c41af24 00000000`00000000 *--> Code <--* 00007ff7`eefc930b 85c00f85 91000000 ff15e752 4d014889 ...........RM.H. 00007ff7`eefc931b 05e07944 02488d4c 2460ff15 fd4f4d01 ..yD.H.L$`...OM. 00007ff7`eefc932b 488b8424 58010000 4c8d05c6 844e0148 H..$X...L....N.H 00007ff7`eefc933b 89442440 4885ff48 8b8424f8 00000044 .D$@H..H..$....D 00007ff7`eefc934b 8bcd4889 4424484c 0f45c748 8b842400 ..H.D$HL.E.H..$. 00007ff7`eefc935b 01000048 8bd64889 4424508b cb488d44 ...H..H.D$P..H.D *--> Stack <--* 00000039`1bcfe4b0 00000000`00000002 00007ff7`f12f52d0 0000017e`ee860a00 00000000`00000000 .........R/.........~........... 00000039`1bcfe4d0 00000039`1bcfe4f0 00000039`1bcfe510 00000000`00000000 00007ff7`f04b02ff ....9.......9.............K..... 00000039`1bcfe4f0 00007ff7`eefc932b 00000039`1bcfe4b0 00000000`00000000 00000000`fffffffa +...........9................... 00000039`1bcfe510 00000000`00000000 00000039`1bcfe721 00000000`00000007 00000000`00000000 ........!...9................... 00000039`1bcfe530 00000039`1bcfead8 00000000`00000001 00009fa0`0010000f 0053002b`002b0033 ....9...................3.+.+.S. 00000039`1bcfe550 00000246`002b002b 00007ff7`ef1c24b0 00000039`1bcfe670 00000039`1bcfe670 +.+.F....$......p...9...p...9... 00000039`1bcfe570 00000000`fffffff0 00000039`1bcfead8 00000039`1bcfe680 ffffffff`fffffffe ............9.......9........... 00000039`1bcfe590 00000039`1bcfe510 00000000`00000000 00000000`00000005 00000039`1bcfe4b0 ....9.......................9... 00000039`1bcfe5b0 00000000`00000000 00000039`1bcfea50 00007ff7`f04b0300 00007ff7`f04b0300 ........P...9.....K.......K..... 00000039`1bcfe5d0 00000000`00000000 00000000`00000000 00000039`1bcfea5c 00000000`00000000 ................\...9........... 00000039`1bcfe5f0 00000000`00000000 00000000`00000000 00000000`00000001 00007ff7`eefc932b ........................+....... 00000039`1bcfe610 00000000`0000027f 00000000`00000000 00000000`00000000 0002ffff`00009fa0 ................................ 00000039`1bcfe630 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe650 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe670 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe690 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe6b0 00007ff7`f12f52d0 0000017e`ee860a00 00000000`00000000 00000000`00000000 .R/.........~................... 00000039`1bcfe6d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe6f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe710 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe730 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe750 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe770 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe790 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000039`1bcfe7b0 00000002`00000001 00007ff7`f12f52d0 0000017e`816e1701 00007ffe`b8c3b86b .........R/.......n.~...k....... 00000039`1bcfe7d0 00000000`00090006 00000000`00000000 0000017e`f0bfb940 00000000`00000007 ................@...~........... 00000039`1bcfe7f0 00000000`00000001 00007ff7`eefbcbe7 00000000`00000000 0000017e`ee7b2f40 ........................@/{.~... 00000039`1bcfe810 00000100`00000000 00007ffe`b8c3b86b 00000000`00110003 00000000`000000a2 ........k....................... 00000039`1bcfe830 0000017e`f0bfb740 0000017e`ee7b0cc0 00000000`00000000 00000000`00000000 @...~.....{.~................... 00000039`1bcfe850 0000017e`00000000 0000017e`ee7b2ac0 00000000`00000000 0000017e`ee7b0000 ....~....*{.~.............{.~... 00000039`1bcfe870 0000017e`ee7b02d0 00007ff7`ef18e2cb 00000000`000000c0 0000017e`ee7b0cc0 ..{.~.....................{.~... 00000039`1bcfe890 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ *--> Error Logs <--* 17:10:27Z More than one view in the "ui_LoadingInfo" addon have the id ""; ids must be unique. Crashed at 17:10:27Z *--> Graphics Device Info <--* VendorId = 0x10de DeviceId = 0x1c82 Version = 47212 Description = NVIDIA GeForce GTX 1050 Ti Compat = 0x000000000f7ff0bf VidMem = 4096 MB *--> NVidia Info <--* DriverVersion = 472.12 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 3, 2021 Share Posted October 3, 2021 Out Of Memory errors are notoriously hard to pin down. You can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
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