Furyan.9578 Posted October 8, 2021 Share Posted October 8, 2021 (edited) Went to reinstall Guild Wars 2 on to my system after several years away have have been having no luck actually getting the launcher to work. After downloading the launcher all it manages to do is install the gw2.dat, gw2.tmp, gw2setup-64.tmp and bin64 folder in whatever folder I've put the installer (have tried on both SSD and HDD) and just sits with the initial splash screen with 0%, then the launcher itself crashes with no error. Have tried a clean boot, have tried disabling all the system protection and no luck. Anyone have any words of wisdom on fixing this? Edited October 8, 2021 by Furyan.9578 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 9, 2021 Share Posted October 9, 2021 Some players are having issues with Trend anti-virus. Might try disabling your anti-virus temporarily. If you continue to have issue, you can contact the Tech CS Team via the 'Support' link above/below. Good luck. Link to comment Share on other sites More sharing options...
captainbirdy.4892 Posted October 9, 2021 Share Posted October 9, 2021 I'm getting the exact same issues, tried support form the Tech CS Team and they were unable to help. Tried disabling my Trend Micro, still doesn't work. Link to comment Share on other sites More sharing options...
Peileii.9845 Posted November 11, 2021 Share Posted November 11, 2021 (edited) I had the same problem; I use Trend Micro as well. This is what worked for me: -Download the installer from GW2 -Open the Trend Micro main console. -Open the "Exceptions" tab. -Add the downloaded installer as an exception -Attempt to run the installer. If you still get the same problem: -Right click the installer app, and click "Troubleshoot Compatibility" -Go through all the different options one at a time, and click "Test the Program" when prompted. Eventually it downloaded the GW2.EXE, but then it would crash again. -Go BACK to the Trend Micro exceptions, and add the GW2.EXE to exceptions. -Relaunch the installer - this finally started the game download. I'm now able to get the game to launch - I can hear the music in the background - but I have no visuals. Still working on that, I guess. Will report back when I can get the game to function properly. Update: Visuals now working and game running normally when I launch the game from GeForce Experience Edited November 11, 2021 by Peileii.9845 Game now working properly Link to comment Share on other sites More sharing options...
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