Vision.7265 Posted August 12, 2022 Share Posted August 12, 2022 (edited) To whom it may concern: I had purchased gems twice from the gemstore, but nothing came to my account. Is there a problem that hasn't been announced under news? Edit: Please close topic. Resolved. Gems Now Appear 2 hours after purchase 08/12/2022 Edited August 13, 2022 by XYLO.7031 Resolved 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 13, 2022 Share Posted August 13, 2022 You can contact the CS Team via the 'Support' link above/below for assistance. Good luck. Link to comment Share on other sites More sharing options...
Vision.7265 Posted August 13, 2022 Author Share Posted August 13, 2022 Thanks! Seems to be that the new system is slower than before since just after I bought them, I received an email saying they were processing my order. I got it eventually but it isn't like before where you buy it and it's on your account ASAP. Took a few hours after I purchased. I just have to get used to it I suppose. Link to comment Share on other sites More sharing options...
Vision.7265 Posted August 13, 2022 Author Share Posted August 13, 2022 It takes exactly two hours from when I pay to when the gems show up. Please close topic. 🙂 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 13, 2022 Share Posted August 13, 2022 It may depend on the player/payment provider. It does not take me 2 hours to receive Gems. Link to comment Share on other sites More sharing options...
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