Lots of website issues, Drops not working and Support Login not working

[Premium.4075]

Hello, Posting this here as I'm out of options...

 

1st issue seems fixed now! the "About" page is still incorrectly linked.

1st issue, Twitch Drops are not working.

- Clicking "About this Drop" links to: https://www.guildwars2.com/en/twitch-drops/ which 404's

- Clicking "Connect" I get a JSON error: 

{
"status": 500,
"message": "internal server error"
}

- This even happens if I go onto https://account.arena.net/applications and click Connect, just straight up errors...

 

2nd issue, I can't login to the support section and the anon option has been removed...

If I go to:

- https://help.guildwars2.com/hc/en-us

- I click "Sign In"

- It takes me to https://account.arena.net/login

- I login

- I am on https://account.arena.net/overview

- I click Support.. https://help.guildwars2.com/

- Says "Sign In" again...

- I click "Submit a ticket" ... "To help us process your ticket faster, please log in to your ArenaNet account. Trouble Logging In" 

- Now I'm in a loop...

 

Up to date chrome, tried Firefox, tried Edge, No luck...

Any help or can a support staff please email me?

 

Edited November 4, 2022 by Premium.4075

[Inculpatus cedo.9234]

On the main page, and the 'Submit a Ticket' page, if you have Trouble logging in? you will find the instructions to send an email to 'support@arena.net' for assistance.

Good luck.