Adversed.2897 Posted March 21, 2023 Share Posted March 21, 2023 Hey, I bought the standard trilogy Collection expansions (3 for $50 package) as a new player and learned in game about "Living World", which are additional mini expansions at a price - after... I didn't know or understand the significance of Living World content at purchase, or I would have bought the bigger package that included it at the time! Is there an option to upgrade my account to that tier content or do I need to buy them individually through the gem store? It would be great to drop another $50 for the other perks that come with the Complete collection, as that's about what it would cost me to buy the LW via gems individually. Tip: new players exploring buying more of the game would benefit from clarity on this, as it isn't clear in the content summary of each purchase option. Or it is and i'm just blind.. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 21, 2023 Share Posted March 21, 2023 If you just purchased a collection, you can contact the CS Team for a refund and purchase a different collection. https://help.guildwars2.com/hc/en-us/articles/201862768-Refunds Link to comment Share on other sites More sharing options...
Adversed.2897 Posted March 21, 2023 Author Share Posted March 21, 2023 1 hour ago, Inculpatus cedo.9234 said: If you just purchased a collection, you can contact the CS Team for a refund and purchase a different collection. https://help.guildwars2.com/hc/en-us/articles/201862768-Refunds Thank you. I made the CS ticket. Hopefully it's a simple matter of removing the product code and refund. I'll wait for the refund process before buying the Complete collection to avoid any purchase confusions. Not the money, but the account removing old before adding new ( I know money refunds can take weeks, in some cases so no worries there) Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 21, 2023 Share Posted March 21, 2023 Hopefully, it will all work out for you. Good luck! Link to comment Share on other sites More sharing options...
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