Artorous.8573 Posted December 8, 2017 Share Posted December 8, 2017 I have been trying to re-install this game for 2 weeks now and it continuously gives me the same stupid "A Serious Error Has Occurred" message. I've tried every single "fix" that I've found online but nothing has worked. I know this PC can handle it as I played on this very PC when it was released and it worked perfectly fine but now that I want to pick it back up again I can't even get it to install past 40%. If someone can give me a fix that actually works that would be fantastic.I know my PC isn't the best but my computer specs are:OS - Windows 10 64bitProcessor - Intel Core i5-3570K CPU @ 3.40GHzRam - 12.0 GBCrash Information is:--> Crash <--Exception: c0000005Memory at address 00000000`00000008 could not be readApp: Gw2-64.exePid: 8360Cmdline:BaseAddr: 00007FF737C00000ProgramId: 101Build: 84555Module: plsapp64.dllWhen: 2017-12-08T19:24:20Z 2017-12-08T14:24:20-05:00Uptime: 0 days 0:07:52Flags: 0--> System <--Name: CIVILIZATION-PCProcessors: 4 [GenuineIntel:6:10:9]OSVersion: Windows 10.0 (64 bit)--> System Memory <--Physical: 7815MB/12248MB 63%Paged: 18496MB/24536MB 75%Virtual: 134217362MB/134217727MB 3%Load: 36%CommitTotal: 6039MBCommitLimit: 24536MBCommitPeak: 8075MBSystemCache: 7982MBHandleCount: 90873ProcessCount: 216ThreadCount: 2875--> Process Memory <--Private: 149MBWorkingSet: 163MBPeakWorkingSet: 215MBPageFaults: 18037809--> Memory Category Usage (Inclusive) <--[Category] [size(MB)] [Count]Root 114.56 7369Programmer Data 65.88 1338Collections 58.15 415Uncategorized 42.23 5276Set 32.01 171Dictionary 26.09 44I/O 7.31 683Collide Havok 6.45 755Collide 6.45 755Archive 4.44 245Asset Service 1.63 421File Service 1.24 12Networking 0.17 29UI 0.11 105Web Browser 0.11 91Event 0.07 2Game 0.04 55Engine 0.02 12Content 0.02 1Threading 0.01 15Model-Programmer 0.01 1BTree 0.00 6CharClient 0.00 5Services 0.00 8 --> Memory Category Usage (Exclusive) <--[Category] [size(MB)] [Count]Uncategorized 42.23 5276Set 32.01 171Dictionary 26.09 44Collide Havok 6.45 755Archive 4.44 245Asset Service 1.63 421File Service 1.24 12Networking 0.17 24Web Browser 0.11 91Event 0.07 2Collections 0.05 194Game 0.02 45Content 0.02 1Threading 0.01 15Model-Programmer 0.01 1Engine 0.01 6BTree 0.00 6CharClient 0.00 5Services 0.00 8File Core 0.00 2Text 0.00 1Download 0.00 3UI 0.00 14Programmer Data 0.00 2 Link to comment Share on other sites More sharing options...
Nokomis.5076 Posted December 8, 2017 Share Posted December 8, 2017 plsapp64 seems to belong to Malware being on your computer.https://malwaretips.com/blogs/sendori-virus-removal/might help you. Link to comment Share on other sites More sharing options...
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