FredShred.9742 Posted April 25, 2018 Share Posted April 25, 2018 I bought the dervish package yesterday for 1700 gems. It was supposed to come with the dervish armor skin, the scythe staff skin, 5 zhaitan dyes, 5 black lion statuettes, and a total makeover kit. Instead, I got the armor skin and 20 zhaitan dyes. No staff skin and no makeover kit.I've tried relogging several times, but the missing items are not in my mailbox, my wardrobe, or my inventory. I opened a ticket but so far have received no response. Has anything like this happened to anyone else? If so, did the issue get corrected? I'm trying to be patient as I know tickets can take a while, but it's a little frustrating to have paid for something and not gotten it. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 26, 2018 Share Posted April 26, 2018 Did you receive the near-immediate automated response? If so, it may be awhile for the ticket to be resolved due to high volume at this time.If not, check your spam/junk folders.Good luck. Link to comment Share on other sites More sharing options...
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