Sanguina X.8301 Posted September 27, 2017 Share Posted September 27, 2017 Server: Sanctum of Rall-Map/location: Makali Outpost-Character info(level, race, profession): Sylvari Soulbeast, level 80-How to reproduce issue: I don't know that it is reproducible, honestly. Nobody else seems to be having this problem. I've asked in map chat, on Reddit, in my guild, and on Twitter. People have had other problems with this story step, but not the one I'm having. I attached a screenshot of the freeze. It just stays like that until I close the game using CTRL+ALT+ESC.The problem: In the story step The Sacrifice, I get the to the part where Rytlock is explaining how he knows Balthazar, and the game freezes. I think it's supposed to be a cinematic, because I don't have any skills or other UI. I've tried it 3 times, and it freezes every time. Please let me know if you need any more information to fix this issue. Thank you! Link to comment Share on other sites More sharing options...
Minuit.1043 Posted October 2, 2017 Share Posted October 2, 2017 I have the same issue! Can't advance in the story because of it. Tried on different characters but it always freezes at the same place (right before going to what is probably a cinematic). Link to comment Share on other sites More sharing options...
Lizardguard.2860 Posted October 2, 2017 Share Posted October 2, 2017 I had the same problem when my game was not downloaded completely. When the download was finished, I had no issues with it. Link to comment Share on other sites More sharing options...
Sanguina X.8301 Posted October 2, 2017 Author Share Posted October 2, 2017 Thanks, Lizardguard! I'm reinstalling the game now. I'll update it if it fixes it! Link to comment Share on other sites More sharing options...
Sanguina X.8301 Posted October 3, 2017 Author Share Posted October 3, 2017 It worked! Link to comment Share on other sites More sharing options...
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