Sovereign.3684 Posted May 20, 2019 Share Posted May 20, 2019 WTH is happening? i bought the expansions a week ago and now they are gone, i already had lvl's in herald and already did alot of HOT and POF content and now i'm locked out of everything. can i please get an answer without having to wait 4 days for technical support. Link to comment Share on other sites More sharing options...
Linken.6345 Posted May 20, 2019 Share Posted May 20, 2019 did your bank do a charge back or paypal?or did you buy it from a questionable source Link to comment Share on other sites More sharing options...
Sovereign.3684 Posted May 20, 2019 Author Share Posted May 20, 2019 i bought it while i was in the game, now it's gone but i'm not even seeing a charge, i can't use my credit card for some reason to repurchase it, it keeps declining when i have money on it AND if i was to rebuy the game now, it's not even on discount!, i bought both expansions and the deluxe upgrade for path of fire on that account for 37.50 or something now i'm looking at almost 100 for some god awful reason. this is BS. if there was a problem with my payment or something tell me right away not wait till after everything is OFF sale, Link to comment Share on other sites More sharing options...
Sovereign.3684 Posted May 20, 2019 Author Share Posted May 20, 2019 i have checked all my emails to see if i see anything about a payment declined since 5/10 and there is nothing. this is bullshit. i have a herald i can't even play anymore. i had to fight to get this account back and since i returned to the game i've spent alot of money on it and now i feel like i've wasted all my time and money. Link to comment Share on other sites More sharing options...
Sovereign.3684 Posted May 20, 2019 Author Share Posted May 20, 2019 i'm pretty sure the image in my icon is a path of fire image proving that i had it. i have an email thanking me for the purchase with the freaking product key. Link to comment Share on other sites More sharing options...
Linken.6345 Posted May 20, 2019 Share Posted May 20, 2019 So no money was taken from your account and your supprised anet pulled access? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 20, 2019 Share Posted May 20, 2019 Only the CS Team can assist you; nothing we forumites can do.Good luck. Link to comment Share on other sites More sharing options...
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