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The New Backpack/Glider Combo May Be Bugged

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I just purchased the new Tanglewood Wings Backpack/Glider Combo, and I think it is bugged. I applied the backpack skin to my existing backpack, but it does not show up on my character. I do have the backpack box checked. Also, the glider dye channels don't seem to be working. I can't preview the dye scheme in the Hero Panel, so I just chose random dyes, then tested it by gliding. The glider is still the default colors (or lack thereof).

Edit: I forgot that my character has a shield, which prevented the backpack from appearing. I swapped out the shield for a different offhand, and the backpack does appear. The glider dyes, however, still do not show up.

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