Anyone else Crashing hard? — Guild Wars 2 Forums

Anyone else Crashing hard?

My game is just turning off by itself. and at first i was getting a log where it was a serious crash and report it to area net this is going on for a few days now. never had this before until now

Comments

  • says a serious error has occurred that prevents the program from continuing to run. been happening a lot

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    If you post the first part of the Crash Report (Show Details), someone may be able to offer assistance.

    Good luck.

  • i sent the pic in to support

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Ok, that will probably take longer than posting it here, but you will get help there. :)

  • I am having the same issue. Crashing hard since an hour now

  • Does repairing the client helps?

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    It can. As above, it helps to post (you can copy/paste) the first part (only) of the Crash Report (from Show Details).

    Good luck.

  • im crashing hard too on HoT prologue mission, can't progress with any character

  • Eramonster.2718Eramonster.2718 Member ✭✭✭✭

    The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.

    Build: 102829
    Error Code: 42:0:9001:445

    Server finally crashed?

  • Nayaru.4716Nayaru.4716 Member ✭✭
    edited March 27, 2020

    From experience - Lots of crashing may well indicate a file error somewhere in your system. Things you can do:

    1) Remove arcdps and any other addons you have and see if you're still crashing when you next load up the game.

    2) If still crashing then run the repair, if the repair client appears to "freeze" or says "Not responding" just leave it. If it's been like it for half hour then it might genuinely have frozen but this is unlikely to happen. Instructions are here: https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client

    3) If the repair client crashes or this doesn't repair the crashing problem then it's time to do a full re-install.

    Chances are whatever the problem is that one of these methods will fix it. If not then the problem is more than likely somewhere within your system - check driver updates, close programs running in the background, etc. It's definitely worth posting your crash log in the thread. There's plenty of technically minded people on the forums that might well identify the problem sooner than Anet will get to your ticket in the queue. =)

    @Eramonster.2718 said:
    The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.

    Build: 102829
    Error Code: 42:0:9001:445

    Server finally crashed?

    The vast majority of error 42's are going to be the connection from your computer leading to the server but not the server themselves. Usually if the servers are messing up for real there are a lot more people having problems than one person commenting a connection error in a thread about client crashes. ;)