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Game Crashed. Ran the Repair Tool. Repair Tool Crashed.


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Finished 100% exploring Queensdale. Tried to Teleport to Plains of Ashford and a couple of seconds into the loading map, the game closes without any crash reports.

Went into program files and setup the Repair Tool. Repair Tool gets around halfway through and crashes with the below report. (tried running as admin)

Have Another Character having the same issue after i tried to teleport her to The Silverwastes.

Really dont want to have to redownload the entire game client again, but i might have to.

Any help would be greatly appreciated.

--> Crash <--Assertion: m_readOffset + m_readLength <= m_totalBytesFile: ......\Services\File3\FileArchive.cpp(1046)App: Gw2-64.exePid: 14136BaseAddr: 00007FF777280000ProgramId: 101Build: 109065When: 2020-12-02T22:40:00Z 2020-12-03T09:40:00+11:00Uptime: 0 days 0:06:03Flags: 0DumpFile: Crash.dmp

--> System <--Name: 2b4ea19cIpAddr: 192.168.15.3Processors: 12 [GenuineIntel:6:5:3]OSVersion: Windows 10.0 (64 bit)

--> System Memory <--Physical: 12054MB/16125MB 74%Paged: 12298MB/18557MB 66%Virtual: 134213178MB/134217727MB 3%Load: 25%CommitTotal: 6258MBCommitLimit: 18557MBCommitPeak: 14612MBSystemCache: 12155MBHandleCount: 85832ProcessCount: 204ThreadCount: 2549

--> Process Memory <--Private: 209MBWorkingSet: 207MBPeakWorkingSet: 310MBPageFaults: 36885143

--> Memory Category Usage (Inclusive) <--[Category] [size(MB)] [Count]
Root 171.71 5697
Uncategorized 84.35 4063
Programmer Data 80.91 879
Collections 48.09 68
Dictionary 48.09 41
I/O 32.55 574
Archive 28.56 48
Collide Havok 6.45 755
Collide 6.45 755
Asset Service 2.66 498
File Service 1.24 12
Networking 0.10 12
Download 0.09 12
Event 0.07 2
Game 0.05 56
Engine 0.02 12
Content 0.02 1
Threading 0.01 16
Model-Programmer 0.01 1
Install 0.00 30
BTree 0.00 6
Platform 0.00 65
CharClient 0.00 5
File Core 0.00 4

--> Memory Category Usage (Exclusive) <--[Category] [size(MB)] [Count]
Uncategorized 84.35 4063
Dictionary 48.09 41
Archive 28.56 48
Collide Havok 6.45 755
Asset Service 2.66 498
File Service 1.24 12
Networking 0.10 7
Download 0.09 12
Event 0.07 2
Game 0.03 46
Content 0.02 1
Threading 0.01 16
Model-Programmer 0.01 1
Collections 0.01 20
Engine 0.01 6
Install 0.00 30
BTree 0.00 6
Platform 0.00 65
CharClient 0.00 5
File Core 0.00 4
Services 0.00 8
Text 0.00 1
UI 0.00 14
Programmer Data 0.00 2

--> DllList <--00007FF777280000 - C:\Program Files\Guild Wars 2\Gw2-64.exe00007FFEA6460000 - C:\Windows\SYSTEM32\ntdll.dll00007FFEA5590000 - C:\Windows\System32\KERNEL32.DLL00007FFEA36C0000 - C:\Windows\System32\KERNELBASE.dll00007FFEA53F0000 - C:\Windows\System32\USER32.dll00007FFEA3690000 - C:\Windows\System32\win32u.dll00007FFEA4E20000 - C:\Windows\System32\GDI32.dll00007FFEA4270000 - C:\Windows\System32\gdi32full.dll00007FFEA3570000 - C:\Windows\System32\msvcp_win.dll00007FFEA4410000 - C:\Windows\System32\ucrtbase.dll00007FFEA4520000 - C:\Windows\System32\ADVAPI32.dll00007FFEA46F0000 - C:\Windows\System32\msvcrt.dll00007FFEA5350000 - C:\Windows\System32\sechost.dll00007FFEA58E0000 - C:\Windows\System32\RPCRT4.dll00007FFEA63B0000 - C:\Windows\System32\WS2_32.dll00007FFEA33E0000 - C:\Windows\System32\WINTRUST.dll00007FFEA33C0000 - C:\Windows\System32\MSASN1.dll00007FFEA3970000 - C:\Windows\System32\CRYPT32.dll00007FFEA6380000 - C:\Windows\System32\PSAPI.DLL00007FFEA47F0000 - C:\Windows\System32\ole32.dll00007FFEA4E60000 - C:\Windows\System32\combase.dll00007FFEA3610000 - C:\Windows\System32\bcryptPrimitives.dll00007FFE9C390000 - C:\Windows\SYSTEM32\VERSION.dll00007FFEA09D0000 - C:\Windows\SYSTEM32\WINMM.dll00007FFEA5650000 - C:\Windows\System32\OLEAUT32.dll00007FFEA5A80000 - C:\Windows\System32\SHELL32.dll00007FFEA3440000 - C:\Windows\System32\cfgmgr32.dll00007FFEA5830000 - C:\Windows\System32\shcore.dll00007FFEA3AC0000 - C:\Windows\System32\windows.storage.dll00007FFEA3390000 - C:\Windows\System32\profapi.dll00007FFEA3320000 - C:\Windows\System32\powrprof.dll00007FFEA09A0000 - C:\Windows\SYSTEM32\WINMMBASE.dll00007FFEA3310000 - C:\Windows\System32\UMPDC.dll00007FFEA5750000 - C:\Windows\System32\shlwapi.dll00007FFEA3370000 - C:\Windows\System32\kernel.appcore.dll00007FFEA4250000 - C:\Windows\System32\cryptsp.dll00007FFE9F9B0000 - C:\Windows\SYSTEM32\WTSAPI32.dll00007FFE9A720000 - C:\Windows\SYSTEM32\MSACM32.dll00007FFEA1040000 - C:\Windows\SYSTEM32\MSIMG32.dll00007FFE8D7F0000 - C:\Windows\SYSTEM32\Secur32.dll00007FFE92D40000 - C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.1198_none_73b37520d815d61e\COMCTL32.dll00007FFE94D50000 - C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.1198_none_cf6cfe3d3eed52fd\gdiplus.dll00007FFE903F0000 - C:\Windows\SYSTEM32\USP10.dll00007FFEA2D30000 - C:\Windows\SYSTEM32\CRYPTBASE.DLL00007FFEA31F0000 - C:\Windows\SYSTEM32\SSPICLI.DLL00007FFEA5720000 - C:\Windows\System32\IMM32.DLL00007FFEA1C00000 - C:\Windows\SYSTEM32\dbghelp.dll00007FFEA3490000 - C:\Windows\System32\bcrypt.dll00007FFEA1FC0000 - C:\Windows\SYSTEM32\dxcore.dll00007FFEA12B0000 - C:\Windows\system32\uxtheme.dll00007FFE9BC10000 - C:\Windows\SYSTEM32\cryptnet.dll00007FFEA6390000 - C:\Windows\System32\imagehlp.dll00007FFEA26D0000 - C:\Windows\system32\rsaenh.dll00007FFE6A8B0000 - C:\Windows\system32\nvspcap64.dll00007FFEA2350000 - C:\Windows\SYSTEM32\ntmarta.dll00007FFEA1F00000 - C:\Windows\SYSTEM32\gpapi.dll00007FFEA45D0000 - C:\Windows\System32\clbcatq.dll00007FFE9A600000 - C:\Windows\system32\napinsp.dll00007FFE99C40000 - C:\Windows\system32\pnrpnsp.dll00007FFEA2B60000 - C:\Windows\System32\mswsock.dll00007FFEA28B0000 - C:\Windows\SYSTEM32\DNSAPI.dll00007FFEA4510000 - C:\Windows\System32\NSI.dll00007FFEA2870000 - C:\Windows\SYSTEM32\IPHLPAPI.DLL00007FFE9BC40000 - C:\Windows\System32\winrnr.dll00007FFE9F520000 - C:\Windows\system32\NLAapi.dll00007FFE9F110000 - C:\Windows\system32\wshbth.dll00007FFE9B200000 - C:\Windows\System32\fwpuclnt.dll00007FFE945D0000 - C:\Windows\System32\rasadhlp.dll00007FFEA6170000 - C:\Windows\System32\msctf.dll00007FFE9EC30000 - C:\Windows\System32\TextInputFramework.dll00007FFEA0A00000 - C:\Windows\System32\CoreMessaging.dll00007FFE9E720000 - C:\Windows\System32\CoreUIComponents.dll00007FFE9E420000 - C:\Windows\SYSTEM32\wintypes.dll00007FFE9E100000 - C:\Windows\SYSTEM32\WindowsCodecs.dll00007FFE86630000 - C:\Windows\system32\explorerframe.dll

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll][DbgHelp.dll version 10.0.18362.1049 (64/32-bit compatible)]

--> SerialLoader0 Thread 0x3c14 <--

--> Trace <--Pc Rt : Args00007ff77741395c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff777552f25 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff7775564d0 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff777531968 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff777532282 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff777581f95 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff77740a3c1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ff77759af81 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ffea55a7c24 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 000000000000000000007ffea64cd4d1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Thread registers <--rax=0000000000000001 rbx=00007ff7788b86f8 rcx=000000dfc5cff2a0rdx=00007ff7788b86f8 rsi=0000000000000416 rdi=00007ff7788b8910rip=00007ff7774138fd rsp=000000dfc5cff240 rbp=00000000000ead37r8=0000000000000416 r9=000000dfc5cff760 r10=0000000000000000r11=000000dfc5cff760 r12=0000000000000000 r13=0000000000000000r14=0000023f61019730 r15=0000000000000000cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF7788B86D8 00007ff777553850 00007ff777286b60 00007ff777556210 00007ff7775551d0rbx +0 00007FF7788B86F8 2e2e5c2e2e5c2e2e 656369767265535c 5c33656c69465c73 68637241656c6946rbx+32 00007FF7788B8718 007070632e657669 2e65756575715f6d 3d20292864616548 00004c4c554e203drcx-32 000000DFC5CFF280 00007ff7774138fd 000000dfc5cff240 00000000000ead37 00007ffea64a72eercx +0 000000DFC5CFF2A0 0000000000000800 0000023f5ec60000 0000000000000001 0000023f65b3f410rcx+32 000000DFC5CFF2C0 0000000000000000 0000000000000000 00001f800010000f 0053002b002b0033rdx-32 00007FF7788B86D8 00007ff777553850 00007ff777286b60 00007ff777556210 00007ff7775551d0rdx +0 00007FF7788B86F8 2e2e5c2e2e5c2e2e 656369767265535c 5c33656c69465c73 68637241656c6946rdx+32 00007FF7788B8718 007070632e657669 2e65756575715f6d 3d20292864616548 00004c4c554e203dr9-32 000000DFC5CFF740 0000000000000000 00007ff777f6b450 0000000000000000 000000dfc5cff8a0r9 +0 000000DFC5CFF760 00000000000ead37 00007ff777406cde 00002ffc0377ab89 0000023f60a3b760r9+32 000000DFC5CFF780 0000000000000004 0000023f60a3b760 0000000000003ee0 00007ff777552f25

--> Code <--00007ff7774138dd 488bf941 8bf0488d 0d7689d1 01488bda H..A..H..v...H.. 00007ff7774138ed e84e71fe ff488d4c 2460ff15 3b5a4001 .Nq..H.L$..;Z@. 00007ff7774138fd 488b8424 58010000 4c8d0534 8a410148 H..$X...L..4.A.H00007ff77741390d 89442440 4885db48 8b8424f8 00000044 .D$@H..H..$....D 00007ff77741391d 8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$.00007ff7`7741392d 01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D

--> Stack <--000000dfc5cff240 0000000000000040 00007ffea649b4bb 0000023f5ec60000 000000df00800002 @.........I........^?........... 000000dfc5cff260 000000dfc5cff280 000000dfc5cff2a0 0000000000000000 0000000000000000 ................................000000dfc5cff280 00007ff7774138fd 000000dfc5cff240 00000000000ead37 00007ffea64a72ee .8Aw....@.......7........rJ..... 000000dfc5cff2a0 0000000000000800 0000023f5ec60000 0000000000000001 0000023f65b3f410 ...........^?..............e?...000000dfc5cff2c0 0000000000000000 0000000000000000 00001f800010000f 0053002b002b0033 ........................3.+.+.S. 000000dfc5cff2e0 00000202002b002b 00007ffea64a2496 0000023f5ec60000 0000023f5ec60000 +.+......$J........^?......^?...000000dfc5cff300 0000000000000801 0000000000000000 0000000000000029 0000000000000001 ................)............... 000000dfc5cff320 000000dfc5cff2a0 00007ff7788b86f8 00007ff7788b86f8 000000dfc5cff240 ...........x.......x....@.......000000dfc5cff340 00000000000ead37 0000000000000416 00007ff7788b8910 0000000000000416 7..................x............ 000000dfc5cff360 000000dfc5cff760 0000000000000000 000000dfc5cff760 0000000000000000 ..............................000000dfc5cff380 0000000000000000 0000023f61019730 0000000000000000 00007ff7774138fd ........0..a?............8Aw.... 000000dfc5cff3a0 000000000000027f 0000000000000000 0000000000000000 0000ffff00001f80 ................................000000dfc5cff3c0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000dfc5cff3e0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000dfc5cff400 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000dfc5cff420 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000dfc5cff440 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000dfc5cff460 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000dfc5cff480 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000dfc5cff4a0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000dfc5cff4c0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000dfc5cff4e0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000dfc5cff500 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 000000dfc5cff520 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................000000dfc5cff540 000000000000000c 0000000000000088 0000000000000000 00007ffea649b91f ..........................I..... 000000dfc5cff560 0000000000000000 00007ffea649b91f 0000000000870083 0000000000000020 ..........I............. .......000000dfc5cff580 0000023f60f8cde0 00007ff7774087f5 0000000000000000 0000023f5ed62040 ...?.....@w............@ .^?...000000dfc5cff5a0 0000023f00000000 0000023f5ed62040 0000023f5ed602a8 0000023f5ed60000 ....?...@ .^?......^?......^?... 000000dfc5cff5c0 0000023f5ed602a8 0000023f5ed60cc0 0000000000000020 0000023f5ed60cc0 ...^?......^?... ..........^?...000000dfc5cff5e0 0000000000000018 0000000000000000 0000000000000000 0000000000000020 ........................ ....... 000000dfc5cff600 0000000000000018 0000000000000004 0000023f5ec60000 000000dfc5cff6d9 ...................^?...........000000dfc5cff620 0000000000000002 00007ffea649b434 0000023f5ed60000 00000000`00000000 ........4.I........^?...........

--> Error Logs <--22:33:59Z Opening log-file 'C:\Users\bradl\Documents\Guild Wars 2\VerifyResults.log' failed with error 3Crashed at 22:40:00Z

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When you say you "went into Program Files", does that mean you've installed the game in Windows' Program Files folder? That's never a good idea.

Create a separate game folder, preferably on a non-Windows partition, and copy the game there. Delete the Local.dat and the GW2 temp folder on C: as well, then execute the Gw2-64.exe again and see if it works or if a repair works now.

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@Bolshie Colt.4279 said:I've never really worried about where a game installs and I've never had any issues with games before. Is this specific to GW2 or is it agood idea to install all games on a separate drive?

The latter, definitely. You should never install anything that isn't system related in there, if you can avoid it (some programs install stuff there anyway, even when you install the main program somewhere else, but that's unavoidable).

I have a decent rig nowadays with a second drive so I can transfer it.

You should do that. When the game data file is transferred as well, you don't need to download the whole game again. :)

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Well, a fresh download and install did the trick for now. this time i let the whole donwload go uniterupted except for 1 stop whereas last time it stopped about 20 times and i played multiple times while it was donwloading. maybe something got corrupted. also had some blackouts so you never know, that might have ffected it.

Thankyou to everyone who commented here. now to move the game off my C: drive :D

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