Sinfullysweet.4517 Posted November 16, 2017 Share Posted November 16, 2017 This has happened repeatedly for the past 4 days. Several times a night. Here is the error log information. I did a database repair and still crashing.--> Crash <--Exception: c0000005Memory at address ffffffff`ffffffff could not be readApp: Gw2-64.exePid: 57460Cmdline: -repair parameter -isRelaunchBaseAddr: 00007FF610BE0000ProgramId: 101Build: 84172When: 2017-11-16T23:13:49Z 2017-11-16T18:13:49-05:00Uptime: 0 days 1:14:25Flags: 0 Link to comment Share on other sites More sharing options...
Sinfullysweet.4517 Posted November 16, 2017 Author Share Posted November 16, 2017 Also, it happens while in Silverwastes so I lose my buffs each time. cries Help me Anet Gurus!! Link to comment Share on other sites More sharing options...
SoulPariah.2856 Posted November 17, 2017 Share Posted November 17, 2017 Everything below can be found at http://support.guildwars2.com/If you have technical issues, that's the place you're gonna want to go, and it's also where you will submit a ticket should you need to.Quick stuff (not guaranteed to work, but standard easy housecleaning):Go to the directory Guild Wars 2 is installed. Make sure to leave the "Gw2-64.exe" and "Gw2.dat" files. Do NOT delete them. However, you're going to delete all the other files, leaving only those 2 in the folder.In that same window type %appdata% in the address bar and press enter. Open the Guild Wars 2 folder and delete the "local.dat" fileRun Guild Wars 2, and if the issue continues....This for clean boot:https://help.guildwars2.com/hc/en-us/articles/230671867-Fixing-Errors-and-Crashes-with-a-Clean-BootThis to submit a ticket:https://help.guildwars2.com/hc/en-us/requests/newThis to gather some info to send the tech support team when you get your confirmation email for your ticket:https://help.guildwars2.com/hc/en-us/articles/231273708-Files-to-Help-Solve-Tech-Problems Link to comment Share on other sites More sharing options...
Sinfullysweet.4517 Posted November 17, 2017 Author Share Posted November 17, 2017 Happened again: --> Crash <--Exception: c0000005Memory at address ffffffff`ffffffff could not be readApp: Gw2-64.exePid: 9924Cmdline:BaseAddr: 00007FF6B6C70000ProgramId: 101Build: 84172When: 2017-11-17T01:05:57Z 2017-11-16T20:05:57-05:00Uptime: 0 days 1:11:18Flags: 0 Link to comment Share on other sites More sharing options...
Sinfullysweet.4517 Posted November 17, 2017 Author Share Posted November 17, 2017 And Again:--> Crash <--Exception: c0000005Memory at address ffffffff`ffffffff could not be readApp: Gw2-64.exePid: 8160Cmdline:BaseAddr: 00007FF6B6C70000ProgramId: 101Build: 84172When: 2017-11-17T01:18:30Z 2017-11-16T20:18:30-05:00Uptime: 0 days 0:11:44Flags: 0 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 17, 2017 Share Posted November 17, 2017 Have you tried doing a MemTest? Changing out/re-seating your RAM? Contacting the Tech CS Team via the 'Support' link above/below? Link to comment Share on other sites More sharing options...
Sinfullysweet.4517 Posted November 17, 2017 Author Share Posted November 17, 2017 Again:--> Crash <--Exception: c0000005Memory at address ffffffff`ffffffff could not be readApp: Gw2-64.exePid: 8412Cmdline:BaseAddr: 00007FF6B6C70000ProgramId: 101Build: 84172When: 2017-11-17T02:11:03Z 2017-11-16T21:11:03-05:00Uptime: 0 days 0:51:59Flags: 0 Link to comment Share on other sites More sharing options...
ArenaNet Staff Gaile Gray.6029 Posted November 17, 2017 ArenaNet Staff Share Posted November 17, 2017 Please contact Customer Support. We want to help you, and you'll get the assistance you need through a customer support ticket. See SP's post for instructions on how to submit a ticket. Link to comment Share on other sites More sharing options...
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