Jump to content
  • Sign Up

Constant Disconnects from Stories need Help with Pingplotter


Recommended Posts

I have submitted a ticket to support regarding the issue. I would like to provide more information to ANET as it seems this has been a problem for months. I have seen some discussion on here about using a program called PingPlotter to get more information on what is happening. I have downloaded the program but lost as to what my "target" should be set to. should it just be https://www.guildwars2.com? if so all this red don't look too good.

Link to comment
Share on other sites

@"Lemon.1805" said:Thanks, I believe i got what i needed. if anyone is interested https://share.pingplotter.com/W1B4i86EtdA

That screenshot shows no network problems that may hit your gameplay, such as packet loss. (All the places that do show packet loss are routers that ignore some or all of the diagnostic packets; the packet loss doesn't persist to later hops.)

So the good news is that this isn't related to the network. The bad news is that you don't yet know what is causing the issue, and so you need to keep looking.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...