Lumi.7245 Posted August 8, 2018 Share Posted August 8, 2018 A ticket was submitted but just wondering if anyone else is having this issue.I gifted the Timekeeper outfit and glider to someone and the item is simply not there.The message was received but there is no option to accept and the item is not in the attachment.It was not in the inventory nor was it unlocked btw.Screenshot from the recipient's side.https://i.imgur.com/AzD5TR5.png Link to comment Share on other sites More sharing options...
Lumi.7245 Posted August 9, 2018 Author Share Posted August 9, 2018 Ticket #7032740 btw.Day 2, my gems still gone, items still not unlocked. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 9, 2018 Share Posted August 9, 2018 Due to high volume, ticket responses may be longer than usual.Under the best of circumstances, the CS Team allows at least 72 hours to respond. Link to comment Share on other sites More sharing options...
Lumi.7245 Posted August 11, 2018 Author Share Posted August 11, 2018 Day 4. Gems still gone and item still not unlocked.No ticket response yet. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted August 11, 2018 Share Posted August 11, 2018 Ticket response times can be up to two weeks or more. Link to comment Share on other sites More sharing options...
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