Day 6 of my ticket lol, I just need the email associated with my account to be changed. Microsoft done did fuck up and my old email account (hotmail) was deleted.. i can't log into it or anything, and according to their support, the account doesn't exist anymore... so i made a new one with Google and well.. no response from support yet lol I can still log into the game and website just fine... i just would like to change the email and have this account secure again lol been playing since launch =) reallllllly don't wanna lose anything XD only issue i have is.. since the email account is gone.. i can only view and update the ticket directly form their website. if they need to send me any links or anything WELLL hahaha I do have SMS on tho, so maybe thru that but yeah.