last contact with suport : "Wednesday at 13:37"they wrote to me about diagnostics, I sent them everything + payment receipt on a given dayI know exactly what item caused the failure - moments after it was removed from the shop but this topic does not closeno contact, no responseI do not understand how such a large and respected company can behave in this wayit would be better to enter the information "we're working on it" everyone could breathe a sigh of reliefI will add the fact that the accounts are not worthless - real money has been paid (very large amount)as so, it will be possible to refer to the paragraph suggestions for support-remove skin that was introduced on 21/04/2020 from all forms = diamond return-inform everyone about the situation = do not sweep the subject under the rug-fix it once, get it right = inform about the work I can't access my own account either ………..