TSNDTHRN.3821

That is just so odd. But thank you for the response. Since I opened up the account (under my name) and I paid for the Ultimate, I am still the account owner then correct?

Opened up an alt account, paid for Path of Fire Ultimate for that account, and got banned the next day without even so much of creating a character. Sent in an anonymous ticket on Tuesday morning and I still haven't gotten a response/reason. Edit: bought the PoF Ultimates for both Accounts with the same credit card (mine)

Anyone know what the Error Code: 3023:1012:6:377 means? Because of the 3023, I know it has something to do with security. A little backstory. I had opened up an alt account for my girlfriend and purchased a copy of Path of Fire Ultimate on it. Since she had wanted the names of my toons from my main account (this one), I deleted the toons and freed up the names. This was Monday. I was able to log into both accounts then and, come Tuesday morning, I've been getting that error code when I attempted to log in to the alt account. Can anyone shine some light on this? I opened up a support ticket on Tuesday morning and I still haven't heard a thing/can't log in. Thank you in advance. Edit: both the Path of Fire Expansions on both accounts were paid with the same credit card (mine)