Back in the day, my good friend with an in-game name Saavo really wanted the Elemental Sword. He bought thirty keys in total with real money, and he didn't get it.Me, i got a random key from a mob drop, and got the sword, even though i didn't want it. I still don't - the consumable is still in my bank, months later.I couldn't give it to him, because it's account bound.So he quit the game out of frustration, and never returned. Do you see what is horribly wrong with this story, and how relevant it is to the mount thing? You could've been better than the rest of the industry, ANET. You could've been a shining example of customer friendly practices among greedy, corporatr businessmen. That is why people are upset - they, including me, thought that you were better than this. I can't keep supporting you guys as long as this your attitude towards your loyal fanbase. I already seen way too many of my friends leave gw2 because of it, and i too am tired now.