diekks.5024

I have several GW2 accounts. A couple days back I had some issues logging into my main account because there were some issues with the servers. Ok. After that I got the Message that my password and/or my email was wrong. It wasn't...I checked several times. So I contacted support. A day later I logged in into my other accounts to create new chars for storage purposes. all went well. another day goes buy...i try to relog into my alt accounts and it says that all of them have been closed for security reasons and that I should contact support. I did and today I finally got an answer that apparently all of my accounts have been banned PERMANENTLY because, and I quote : "participated in or were directly related to risky or malicious behavior". I dont even know what that means. my alt accounts were never even really active. i never used them for anything besides storage and some daily chests. never wrote in chat or engaged with people otherwise. never used third party software besides arc dps, taco and a gw2 launcher to help speed up the processs. and as far as i know thats not prohibited?! I am desperate. I am a Gw2 Player since beta. i never did anything wrong. never botted, harrassed people or did anthing sketchy in this game...and now this? and they cant even tell me why exactly they banned me in first place. 😞