[NO LONGER ACTIVE POST- SEE NEW TOPIC]

Hey! Old/returner looking for an active guild! Can I get in on this?

["This serial code has already been applied to your account."]

19 hours ago, Ashaba.9572 said:

I'd been having this issue all this week as well. I just tried again this afternoon, and I was finally able to redeem my key. I'd definitely recommend giving it a shot again. 🤞

Thanks, Ashaba! I never thought to try again.

 

Still no gems or shared inventory slot, but maybe those come later. I hope.

 

Edit: just re-logged and the slot + boost have arrived! Just waiting on those sweet, sweet gems.

["This serial code has already been applied to your account."]

A support agent was kind enough to take the time to respond to my (probably annoying) requests for an update on my ticket, here's what they said:

 

Quote

 

Hello there,

We apologize for the delayed response as we've been handling and receiving a high volume of tickets recently.

As of now, we're still currently investigating into how to resolve this issue. 

We're working on finding a solution to your issue. Rest assured that we'll get back to you as soon as we have an update.

Thank you for your patience and understanding.

Regards,

Beagles
Guild Wars 2 Support Team
http://help.guildwars2.com/

 

 

Not much more than the usual "we're working on it", but I thought I'd share in case anyone else is feeling as in the dark about this as I was. Any info is better than none, I guess.

["This serial code has already been applied to your account."]

Same here.

 

I purchased as soon as it was launched, then tried applying the key and got that message.
 

I opened a ticket with support right away, they replied with "we're working on it" and then nothing since.

 

It's starting to feel like I got scammed.