The GoodGreat work on mounts, story, music, maps aesthetics, new specializations. The BadNo meta's , no bosses, maps feel huge and empty, chat is dead, getting hero points for alts is just boring, just riding around forever you barely get to engage in combat to use your new skills. As much as people hate HoT, Hot maps were a lot of fun, there was always a mob, a fight, people in chat coordinating efforts etc.