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Myshen.4560

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  1. A few days ago, I was suffering from another ping spike and strangely, this time, it is related to my main character only and the spike disappeared when I logged on to my alt. So I decided to delete the temp cache folder and its content as suggested by some and it worked. So maybe this could be a short term workaround for some?
  2. Aaron, TIME did no dismiss my ticket. In fact, they escalated the case to their tech support at a higher level. They called me this morning and asked me to monitor if the situation is resolved cause they have been communicating and working with AWS to resolve the issue. Judging by what they told me, most of the issues need to be solved by AWS. And it seems AWS had done something because for the last three days, my ping was back to normal. Anyway, TIME's tech support told me he would call back at the end of the week to check if the issue persists.
  3. Thank you so much for posting this. Unfortunately my reply from the tech support at ArenaNet is basically it is your ISP's fault and there is nothing we can do although I believe both our WinMTR reports show the same results of data lost. Thankfully, my ISP is more accommodating and helpful. They actually identified that the issues are happening at AWS and they are working with them to resolve it because it does not only affect GW2, but other services that are hosted by AWS as well. In fact, my ISP tech support just called me this morning and informed me that AWS are working on it, asked me to monitor if the same ping spike is still occurring. I told him surprisingly that for the last three days, I was able to play at the usual ping without the spikes which made GW2 unplayable. He told me to monitor until the end of the week as he will call back to check if the issue occurs again. That is really helpful unlike ArenaNet's tech support reply. I felt in a way pushed aside by the tech support and I hope ArenaNet is reading this forum.
  4. Yes, there is no issue when I tried Maxis mobile network. Perhaps you should submit a ticket to Time so that they become aware of it more. I have already done so and infact, they are checking on it as we speak.
  5. I am encountering all the issues mentioned above even in the open world with spikes up to 4K ping. I never had this issue since I started 5 months ago. It was only recently, the last two days to be exact. The game has become unplayable for me now. I lodge a report with ArenaNet and they said the issue is with the local ISP. I have also raised a ticket with my ISP. But I have been playing so many MMORPGs with NA and EU servers and even though they suffer the normal ping of 200-300 for someone connecting from SEA, they are still playable. This issue is now forcing me to quit the game after I have spent so much money buying the expansions and the quality of life packages from the ingame store. This is sad and I really love the game. Their tech support leaves a very bad impression with me. Standard copy and paste FAQ and a lengthy condescending explanation.
  6. I am very much interested with the answer to this question as well as I plan to buy them and complete the expansions in sequence in order to follow the story in its proper order.
  7. I am a new player. Started about 2 months ago. Currently at level 80 with some mastery points. Bought HoT and PoF expansions two weeks ago but not the EoD. I would like to join the guild because I am from Malaysia and GMT +8 is just right for me. If you guys do not mind accepting a newbie, I would like to request to join the guild. Thanks.
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