I am unfortunately still experiencing this bug. I have a peculiar case. I started my account back in 2016 but never played (kept the same account because I later purchased PoF and quit the same day once again). A friend of mine invited me to play with his friends and I am actually starting to get into it for the first time. Grinded out Citadel of Flame 3 separate times this past weekend (story mode and all paths, so 12 times total), yet the items are still all locked and telling me to run the paths the exact number of times stated before I ran them again. I escalated this through a bug ticket, but I am afraid I am in such a niche scenario now since a lot of you have already seen this problem fixed.