Slaeyor.3219

First let me say I'm clearly against the RNG method applied in this specific case. As for the price, that is a whole other matter of debate, but 400 gems may be fair. From where I stand it is a more a matter of perception based on passed decisions with regards to items you've added to the gem store. Looking at the RNG in this case, I would say a lot of people's perception of the mount skins is likely similar to the way they perceived the glider skins. Theses are intended to be an optional monetized customization to an added feature in each expansion, and there is nothing wrong with that in principle. However, when in the first instance, glider skins, you allow us to purchase them out right with NO RNG, and then in the second instance, mount skins, you FORCE an RNG on us, it leaves us perceiving that you may care more about making money than continuing to build a trusted relationship with your players. One of the things I hear a lot on forums and Reddit for numerous games is that players want transparency. While the obvious form of transparency is the flowing of information to players, another from of transparency is consistency. The more consistent you stay in your approaches, the more we the players can trust you are being transparent in what and how you are doing things. That's not to say you can't change processes to make them better. You just need to understand how it will be perceived from all sides equally. Speaking of the gem store, you need to be aware of how your, and other developers, passed decisions will likely effect our perception of any changes you make.