Not really? I don't think this is silly at all. I think this is how the system is intended to work. If the playerbase at large is disappointed in something about the game, wouldn't it be in everybody's best interest to let ANet know that? The players could potentially get a better method of acquiring mount skins, ANet would make money from the new sales being made, and public opinion of the company would improve again. That's what we all want here. If we didn't care about the game, we'd shrug our shoulders and say, "Well, I didn't like GW2 much anyway, no big deal." There's something to be said for the money ANet can make from whales, I'm sure. I know it's tempting. But especially for GW2, what we need the least right now is a public outcry against ANet. They can't shrug off negative perceptions of them quite like a monolithic company like Blizzard could. If the current players are this upset by it, any new players would be even more scared by a move like this, and the game will feel those effects in the long run.