Jassix.7092

It is terrible, the one thing that has appeared to work for me is opening ports on both my router and pc to allow the cinematic connection to be more stable. I have never had to do this for any other game, nor do i know if this is a 100% fix.....however currently it seems to be holding up much better, altho i have not gone back and done many long story content to test it fully.

Appreciate you commenting, gives it more chance that they will see this issue is effecting a bunch of people. I only came back a few weeks ago so no idea if this is an old problem that has resurfaced or longstanding. I agree, i bought gems to buy the old Living Stories, but now i fear they or any future expansion will have something similar happen :(I have put in a couple of tickets, but they do state they don't respond to you personally, as far as i am aware there is no point of contact like other mmos, which makes it feel even more searching in the dark for a solution. Which program did they ask you to run? With all that said i hope it can be sorted, the latest expansion has made the game so much more fun then it ever was, so at least kudos for that. Hope they add save points to future content, and for instances not to close the moment you go offline.

Came back after playing the game years ago, bought both expansions, 6k gems and played through them. Frustrating to have to redo many of the missions but ended up completing them.However i then tried to go back and finish the original Personal story, and despite trying over a dozen times the game just will not allow me to finish, disconnects (99% of the time at the same point, just before you board the last airship). It should be noted i do not encounter any disconnect in open world whatsoever. Things i have tried:-Repairing Client-Reinstalling twice (hell even the uninstall was bugged)-Using Certain ports-Lowering GFX settings to minimum-Skipping Cutscenes-Actively pressing buttons during Cutscenes-Trying to move far away from npcs before a cutscene starts-Windows mode, full screen mode-Updating GFX drivers-Grouped up with someone having similar issue, they disconnected a cpl times but then i ofc got cut of at the same point as usual, he/she was able to go on and finish.-Probably others that i know have forgotten to list I am actually livid at this company, after so many years to have no save points in instanced content is beyond moronic. Every time i want to test i have to play 30m+ of the same garbage only for the same issue to happen. Had i known after all this time the game was in this state i may have re-evaluated on spending money on the expansions and gems. The sad things is, i feel each expansion i played through added to what in my opinion was originally a fairly mediocre game at best, to one i was really enjoying. So please can someone from ArenaNet look into this, maybe check my account to see if there is a weird bug after you updated the missions in "My Personal Story" or if anyone else has any other suggestion. I have searched on the net, and it seems many people have had similar dating back years which is even more disheartening to see it not resolved. Thank you, save my sanity please!