Xytl.8659

On the day that Path of Fire released, I was prepared to spend $20-30 for mount skins that I liked, and I was somewhat surprised that they weren't even enabled in the UI yet. At the start of Heart of Thorns we had one alternate glider skin. Now, however, I don't really intend to buy any mount skins if this is the method that you will be distributing them in. I would be happy paying $10-20 for a single mount skin that I liked, so long as I knew what I was getting; I've done it many times in other MMO's. There is no way that I would pay $120 for the guarantee that I will get the skin I want, and at that, only the first round of skins. There will inevitably be more skins in the future, and if those skins are also distributed through the same Mount License, you are going to progressively make it less likely for players to get the skin they actually want. I think this was so jarring to your playerbase because glider skins weren't treated like this, and to us, it seems like selling glider skins was a great success through the gem store. No doubt you have made good profits off of those skins. We had no reason to believe that you would change the system for mounts. I can understand why it is so tempting to want to follow the Loot Box trend that has absolutely consumed the gaming market in the last couple of years. No doubt preying on people who have poor self control is the best way to make money right now, but I cannot condone that, and I will not buy anything you produce that has been developed with that kind of mentality. You have lost a customer in me until you can show that you are above feeding gambling addictions that frankly should be banned by the ESRB and other national rating systems. Please consider changing this system before it leads you down a road that pushes more of your players away. I want very much for this game to succeed and have patronized it to no end to my friends and any group that I have any influence with, but I can't let that be the case going forward if it means subjecting my friends to more underhanded loot box systems.