Zee.5348

I never disconnect during normal play or in dungeons. But it almost always happens after a cutscene in a story mission. Usually the ones that can't be skipped, and usually during the long 30mins ones. When I drop out of the story instance it just sits there with the Film-Reel over the characters head and nothing responds. Then the connection drops. I can log straight back in again and do it all over again. Some of these are taking half a dozen attempts to eventually get past which is wasted time and completely ruins the story immersion. Very frustrating.

Same.. and its a real shame that Arenanet don't care about this. Having attempted the same instance now 6 times (The last one in HoT to kill Mordremoth) I am now extremely close to giving up on GW2 altogether. If Arenanet cannot fix whatever it is that causes story missions to disconnect after a transition from a cutscene, then at the very least, let us skip them entirely. I have now killed Mordremoth 6 times and seen this story mission for over two hours..... enough is enough!!!

I have tried switching clientport to 80, I have tried the hosts file changes, and I have tried the DNS flush and Assetsrv thing. Nothing really seems to help. I shouldn't have to go through a VPN as I have absolutely no network problems outside of GW2 and running 'pingplotter' on the connection shows that there nothing wrong apart from a bit of packet-loss, which appears to be all on Arenanet's end. (Not something I can try to fix and I suspect VPN wouldn't fix that either) The GPU issue is probably the only thing I haven't tried but surely that would fall within Arenanet to fix? I run a 1080ti on the very latest drivers in 4K - I guess I could drop the resolution down and see if that helps, but I shouldn't have to do that. I can log in and play for hours, or even leave myself unattended facing a wall doing nothing and no disconnect. But in this Mordremoth story mission, I have just hit the button to do the final kill-shot on him and am clearly connected at that point as that has worked and advances the quest. It then plays a cut-scene of less than 15 seconds that I am unable to skip and boom! disconnected. I can reconnect instantly so at the very least I should be able to get back in where I left off - it's just very bad design/coding and the only ones who can help with that is Arenanet.

Just spent almost 2 hours trying to get the 'Hearts & Mind' story missions done. Disconnected 3 times when the story instance tries to come back after defeating Mordremoth. When it returns to the character it just has a movie reel over its head for a few seconds then disconnects. I have tried the suggestion above - doesn't make a difference. I have also been logged in playing for the better part of 12hrs today and not had a single disconnect. Something is very wrong with the coding in Story missions. Why are there no checkpoints in long story missions? There are in other instances! And why can the game not seem to switch in and out of cut scenes without losing connection? These being long ones that cannot be skipped. Is Arenanet actually aware that this is a BIG problem? Are they doing anything about it? My husband and I are so close to just uninstalling GW2 and forgetting about it and we would have already if it wasn't for the fact that we actually liked the game enough to have spent a fair bit of cash on it.