sacrilege.8439

The issue has been resolved for me. Thank you.

I received a partial response to my ticket after 21 days, stating that they could not assist with that part. The agent did not however address the much more important portion of the ticket which is that I am unable to sign into the support site or purchase gems with anything other than gem cards which has become irritating. it has now been 11 days since that response and still no further information on fixing the issue. My ticket # is 6938210. The ticket that I believe led to the current issue is 6904518. @Gaile Gray.6029 I know you don't have time to investigate every ticket however I am over a month with no resolution. Thank you.

Just adding mine. I submitted my ticket on June 4th anonymously since I am unable to log into the support site. The same issue keeps me from being able to purchase gems aside from buying physical gem cards. My ticket number is 6938210. Thank you and have a great day.