Making 2 tickets is the worse thing you could do, unless they are not related, 2 tickets actually slows them. their lack of response is annoying tho mi ticket have been seen twice now, and i feel like they dont think its important nuf, wich is making me a bit angry, some forum poster had a support ticket submited way later than mine and his problem is already solved, mine is still sitting there... You miss understand. It's a ticket in each account not in one account